Lane: Differentiated Partners in Faxing

When it comes to faxing, businesses have a lot of options. Many fax providers are out there, and it can take time to determine which is the best fit for your company. This blog post will discuss critical factors businesses should consider when choosing a fax partner. We’ll also look at Lane’s fax partners, how our partnerships work, and the benefits of choosing Lane as your faxing partner.

Choosing a Reliable Fax Partner

Choosing the best faxing partner for your business enterprise will require a lot of due diligence. There are a plethora of items to consider, and each factor could decide between a successful implementation of your faxing solution or not. Things like cost, integration with existing systems, usability, and security are just a few of the factors that should be taken into account. Ultimately, however, your partner should be able to account for your business needs when developing your solution.

Here are some questions that businesses need to ask when choosing a reliable fax partner:

Do they support all faxing types?

Your fax partner should support a variety of faxing types. This includes the most common among business enterprises, such as virtual and analog fax, traditional fax, and T1/E1 fax. As such, this will eliminate the roadblocks that may arise while attempting to transition to a new faxing solution.

Is the fax partner’s solution compliant?

A compliant fax solution is non-negotiable for highly regulated industries, such as healthcare and finance. The fax partner should be able to ensure that the proposed system abides by all industry-specific regulations, including HIPAA and ISO27001 standards.

Is your fax partner’s solution stable & future-safe?

Businesses want to invest in a faxing solution that works well now and in the future. Continued stability and longevity of the solution is vital, otherwise companies may be thrown in for a loop and forced to upgrade their fax solution later down the line. Needless to say, this is not ideal for cost savings.

How well does their solution interface with your systems?

A seamless interface with existing systems is essential for unifying and maintaining ongoing business communication. Seamless interfacing of your fax solution leads to an improved user experience altogether – a must-have when selecting a fax partner.

Does this fax partner have industry expertise?

Your partner should be able to evaluate your current infrastructure and provide solutions that are tailored to your needs. They must be knowledgeable enough to develop a solution suitable for your business objectives and should have enough industry experience to understand the challenges you may face.

Does the fax solution fit within your budget constraints?

Fax solutions come in various packages and pricing structures, and it is crucial to consider the initial costs for implementation and ongoing fees for maintenance. For many business enterprises, cutting costs is a primary reason for searching for another fax solution in the first place. Ensuring that your partner’s solution fits your budget constraints is essential.

Does the fax partner have customized solutions?

There are endless hardware and software options available to meet your business needs. As such, your fax partner should be able to customize the technology accordingly. They should consider things like the number of ports, scalability, and reporting requirements.

Does the fax partner have a firm grasp on trending technologies?

A faxing partner up to speed on new and trending business technologies will have the upper hand in creating innovative solutions. This will give you an edge on the competition while also giving you access to cutting-edge tools and features that can help you stay ahead of the ever-evolving technological curve.

What is the onboarding process?

For any major implementation, onboarding is a significant factor. Your fax partner should be able to provide you with an efficient and smooth transition process that will ensure the solution is up and running in a reasonable time frame. They should give you an accurate timeline and transparent communication every step of the way.

Does the faxing partner have reliable support?

No matter which way you slice it, faxing can be complex. Therefore, it is essential to have a reliable support system in place that can help you troubleshoot any technical issues or answer questions related to the usage of the system. A dedicated support team should be available and quickly respond to your queries efficiently.

What’s It Like to Partner with Lane?

Lane has many dedicated partners that rely on our steadfast faxing solutions. Depending on their industry type and individual business needs, they may partner with us for our reselling opportunities, fax solutions like Fax 2.0, or seamless fax integrations.

Partners who decide to go with Lane can join our partner program and take advantage of the numerous benefits. Our strong business model and partner-centric approach enable us to deliver on all your business objectives while remaining agile and highly dependable. Moreover, Lane’s solutions comply entirely with industry-specific regulations and requirements, like HIPAA and ISO27001.

Below are a few of Lane’s many partners in the enterprise technology realm:


Lane’s Fax Partner, Clinisys, has provided diagnostic informatic solutions to labs and healthcare organizations for decades. Through their partnership with Lane, Clinisys is responsible for the Powerpath solution that utilizes Lane’s integrated messaging solution, Passport, to securely and effectively send electronic health record data throughout the entire care delivery process. 


By partnering with Etherfax, Lane has access to its cloud infrastructure which provides secure and reliable faxing solutions for businesses in various sectors. As a certified ERIS reseller, Lane delivers comprehensive and secure data communications. Enterprises can benefit from advanced encryption and authentication protocols that protect sensitive data, ensuring compliance with industry standards for security and privacy when using their Secure Exchange Network (SEN). 


Epic is a well-known software provider for healthcare systems and organizations. It has partnered with Lane for its Epic integration that leverages the Passport fax solution’s various modules and client release versions. This integrated messaging solution is compatible with a wide range of platforms and enables continuity of care in healthcare environments. 


Lane and Dialogic’s partnership provides customers with Dialogic’s fax software, Brooktrout SR140. Moreover, Lane’s integrated messaging solution, Passport, includes Dialogic’s products. This partnership enables customers to take advantage of the combined power of Dialogic’s Brooktrout Intelligent Fax Cards, software users license upgrades, and maintenance, warranty, and technical support services offered by both entities.


Lane is proud to offer full support for HL7 standards. We understand the significance of secure, reliable data exchange and are fully committed to helping healthcare organizations ensure that patient data complies with HL7 standards. Our team has worked diligently to provide robust tools and services for efficient data exchange, including both versions of HL7, which support clinical practice and management, delivery, and evaluation of global health services.


Lane’s partner, HP, offers a range of imaging and printing services for both consumers and enterprises. The company provides IT infrastructure, personal computing, access devices, and global services to help customers manage their business operations better. Their integration with Passport messaging server software allows businesses to utilize various features on the MFPs for improved productivity and efficiency.


Lane’s faxing partner IBM is a multinational technology company operating in over 100 countries. They are among the world’s largest technology services providers and offer products in infrastructure, consulting, hosting, and more. Customers can access reliable messaging servers that integrate with IBM’s technology through their partnership with Lane.


Xerox devices provide customers with comprehensive features to improve their document management operations. With superior scanning, faxing, and printing capabilities, Xerox technology can help businesses increase efficiency and reduce costs. Its integrated technology suite includes Lane’s solutions, adding even more value for our customer base.


Lane’s partner, Xifin, is a healthcare financial analytics platform that provides integrated billing solutions. These solutions leverage Lane’s faxing integration capabilities to enable better communication between healthcare stakeholders, streamlining the delivery and reimbursement of care. Xifin provides users with easy-to-use and comprehensive financial diagnostics data, making it easier for them to make informed decisions.

These are just a few of Lane’s many valued partners; if you’d like to learn more about our extensive partner network, visit our page.

Lane: Your Dedicated Enterprise Faxing Partner

Lane is committed to helping businesses take advantage of the latest in faxing technologies. Our extensive partner network provides customers access to reliable, secure solutions that integrate seamlessly with existing systems. In today’s evolving business communications environment, enterprises need to ensure their data remains compliant, secure, and private while maximizing efficiency throughout their faxing operations. That’s why we strive to provide our partners and customers with the best solutions for their business needs.

If you’re interested in becoming one of Lane’s partners, contact us today to schedule a consultation.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.