Blogs & News

Stay up to date with the latest from Lane with our industry blogs, news, and updates.

A Comprehensive Guide to Online Fax Services for Small Businesses

Small businesses today operate in a fast-moving environment where secure, reliable document transmission is not optional. Whether you are sending contracts, invoices, compliance records, or patient referrals, the way you transmit sensitive documents directly affects your efficiency, liability, and professional credibility. Online fax services have become an essential tool for small businesses looking to modernize

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The Environmental Impact of Faxing: Myths vs. Realities

Conversations about sustainability in business communications often treat fax as a relic that belongs in the past, not just technologically but environmentally. The assumption is that faxing is inherently wasteful: machines running on standby power, reams of thermal paper consumed daily, toner cartridges piling up in landfills. But that picture reflects traditional fax infrastructure, not

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The Integration of Faxing with Document Management Systems

Document management systems (DMS) have transformed how organizations store, retrieve, and control their records. But for many industries, fax remains a primary channel for document intake, particularly in healthcare, legal, and financial services. When faxing operates as a separate process from your DMS, the result is friction: manual scanning, duplicate data entry, filing delays, and

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Enterprise Faxing: Reliability and Scalability at Scale

For large organizations, faxing is not a peripheral activity. It is a mission-critical communication channel that handles thousands of documents daily, often across multiple locations, systems, and regulatory jurisdictions. The requirements that apply to enterprise faxing are fundamentally different from what a small business solution can accommodate: high availability, carrier-grade reliability, integration with complex IT

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FAQ Friday: How Does Faxing Achieve A Return On Investment?

Modern faxing is more than a legacy communication tool. When implemented correctly, it becomes a measurable business asset that delivers real, trackable value across your organization. The question is not whether faxing can deliver ROI, it is whether your current setup is positioned to capture it. Enhanced Security And Compliance Data breaches are expensive. The

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How Outpatient Clinics Handle Lab Result Communication

In the world of outpatient care, speed is everything, and lab results sit at the center of nearly every clinical decision. When a physician orders bloodwork, a urinalysis, or a pathology sample, the clock starts ticking. Delays in result delivery don’t just frustrate staff. They delay diagnoses, slow treatment decisions, and in high-acuity situations, put

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How to Build a Business Case for Upgrading Your Fax Infrastructure

For many organizations, fax sits in a strange organizational limbo. It’s too important to eliminate because critical documents still depend on it, but it’s too familiar to attract budget attention. As a result, legacy fax infrastructure gets renewed by default rather than evaluated on merit. That pattern is expensive. And if you’re reading this, you

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What CIOs in Healthcare Are Prioritizing in Fax Technology in 2026

Ask a healthcare CIO what’s on their 2026 agenda and you’ll hear consistent themes: AI governance, cybersecurity resilience, EHR optimization, and interoperability. What you won’t always hear, but what comes up when you get into the specifics, is fax. That’s not because fax is going away. It’s because the most forward-thinking IT leaders have stopped

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How to Create a Fax Retention Policy That Meets Compliance Standards

If your organization sends or receives faxes containing Protected Health Information, a documented fax retention policy isn’t optional. It’s required. Yet most healthcare organizations either don’t have one, have one that’s incomplete, or have one that was written years ago and never updated to reflect how fax workflows have actually evolved. This guide covers what

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How to Calculate the True Cost of Your Current Fax Setup

Most organizations know they’re spending something on fax. What they don’t know is how much, because the costs are scattered across IT budgets, telecom invoices, facilities expenses, and staff time that no one is measuring. This post gives you a practical framework for identifying and calculating the true total cost of your current fax setup.

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Why Clinical Labs Still Rely on Fax (And Why That’s Not Changing)

If you’ve spent any time working in or around a clinical laboratory, you already know the answer. Fax isn’t going anywhere. Despite decades of promises that email, EHR portals, and secure messaging would finally kill it, fax remains one of the most widely used communication methods in healthcare, and labs are at the center of

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How Hospitals Use Fax to Communicate Urgent Lab Results

When a lab technician identifies a critical value, a potassium level that could signal cardiac arrest, a platelet count that indicates internal bleeding, a troponin result pointing to an active heart attack, speed of communication becomes a direct patient safety issue. How that result gets from the lab bench to the ordering physician within the

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What Makes a Fax Service Truly HIPAA-Compliant? (And What to Watch Out For)

If you search “HIPAA-compliant fax,” you’ll find dozens of vendors claiming the label. But “HIPAA-compliant” is not a certification, a government designation, or a verified standard. It is a claim, and one that vendors use loosely. For healthcare organizations transmitting Protected Health Information (PHI), understanding what genuine HIPAA compliance actually requires in a fax service

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ISO 27001 vs. HIPAA – How Lane Meets Both Standards for Secure Faxing

When healthcare organizations evaluate fax vendors, the conversation typically starts with one question: “Are you HIPAA-compliant?” It’s the right question to ask. But it’s not the only one that matters. HIPAA compliance establishes a legal floor for protecting patient data in the United States. ISO 27001 certification establishes a globally recognized standard for how an

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5 Ways Labs Are Reducing Administrative Burden with Smarter Fax Solutions

Administrative complexity is one of the most persistent, and costly, challenges facing clinical laboratories today. Healthcare organizations collectively process an estimated 21 billion documents annually, generating hundreds of billions of dollars in administrative complexity costs industry-wide. Fax is a significant contributor to that burden, not because fax itself is the problem, but because most labs

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FAQ Friday: Why Do Businesses Still Use Outdated Fax Systems?

Most businesses do not realize the full cost of what they are running. When a fax machine works well enough to get documents from one place to another, it is easy to treat it as a solved problem. But “working” and “working efficiently” are very different things. The comfort of the familiar Legacy fax systems

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FAQ Friday: Is Faxing Still Relevant?

The Short Answer: Absolutely. It might surprise you, but faxing is not only still relevant, it’s an essential communication tool in many of today’s most important industries. Security and Compliance That Other Channels Can’t Match Faxing has persisted for good reason: it offers a level of security, legal validity, and reliability that other communication methods

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FAQ Friday: What is Lane’s Passport Personal Communications Center (PCC)?

If you’re looking for a more flexible way to manage your communications, Passport’s Personal Communications Center, or PCC, might be exactly what you need. The PCC is a powerful desktop client application that gives users a user-friendly alternative to traditional email interfaces. From your desktop, you can prepare, send, track, and receive messages directly through

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Lane Is Heading to the 2026 Arkansas Laboratory Conference!

We’re excited to share that Lane will be attending the 2026 Arkansas Laboratory Conference, hosted by the Arkansas Chapter of the American Society for Clinical Laboratory Science (ASCLS-AR). 📅 Date: Friday, April 17, 2026 📍 Location: Benton Event Center | 7322 I-30, Benton, AR 72019 🕗 Time: 8:00 AM – 4:00 PM CT About the

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FAQ Friday: How Does Routing Work with Passport?

One of the most powerful features of Lane’s Passport platform is its ability to intelligently route messages, automatically, accurately, and without requiring manual intervention. Passport is designed to make document delivery seamless. It can route incoming messages to individual users, workgroups, or workflows, whether they are inside or outside your organization. Simple Routing Rules Routing

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Lane is Attending the Virtual Clinisys Customer Summit 2026!

We’re thrilled to announce that Lane is a proud sponsor at this year’s Virtual Clinisys Customer Summit (CCS 2026), taking place April 7–9, 2026. This year’s event brings together a broad cross-section of the Clinisys customer community for an immersive virtual experience, featuring focused product sessions, customer success stories, and interactive workshops, all delivered live

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FAQ Friday: Is Lane ISO 27001 Certified?

Yes, Lane is ISO 27001 certified. When it comes to information security, Lane has always been at the forefront of best practices and our ISO 27001 certification is proof of that commitment. ISO 27001 is the leading international standard for information security management. Achieving this certification means an organization has defined and implemented a best-practice

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Lane Celebrates 50 Years of Innovation and Service

This year marks a major milestone for Lane as we celebrate our 50th anniversary, a golden moment that reflects five decades of innovation, dedication, and growth. A Journey That Began in 1976 When Lane was founded in 1976, the technology landscape looked very different. The first Apple computer was just being designed, and NASA was

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FAQ Friday: What Are Cover Sheets?

As Lane continues helping organizations transition from manual and on-premise fax environments to more modern, digital fax workflows (like Passport and Fax 2.0), one of the most commonly asked questions we still receive is: What is a fax cover sheet? A fax cover sheet is the first page of a fax transmission that provides important

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FAQ Friday: What Industries Does Lane Work With?

At Lane, one of the most common questions we receive is: What industries do you typically support? The short answer is simple,  if your organization relies on faxing as part of daily business operations, Lane can support you. Because fax remains a secure and compliant method of communication across many sectors, our solutions are designed

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FAQ Friday: What is Fax 2.0?

Fax 2.0 is Lane’s cloud-based faxing solution that combines the security and compliance of traditional fax with the flexibility of modern internet communications. Rather than relying on physical fax machines or analog phone lines, Fax 2.0 allows organizations to securely send and receive documents entirely over the internet. This makes it possible to maintain trusted

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FAQ Friday: How Long Has Lane Been in Business?

When evaluating communication technology partners, especially for something as critical as secure document transmission, longevity and experience can make a significant difference. How Long Has Lane Been in Business? Lane has proudly been in business for over 50 years, providing organizations with dependable solutions for sending and receiving sensitive documents. Throughout that time, Lane has

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FAQ Friday: Is Lane Faxing HIPAA Compliant for Healthcare Organizations?

Yes, Lane is HIPAA compliant. Healthcare organizations rely on faxing to exchange sensitive patient information, making HIPAA compliance a critical requirement. Not all fax solutions meet HIPAA standards, which is why providers must carefully evaluate the security and compliance capabilities of their faxing technology. What HIPAA Compliance Requires for Faxing HIPAA compliance requires safeguards that

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FAQ Friday: What Is Lane Passport?

Lane Passport is a secure, cloud-based fax solution from Lane that modernizes how organizations send, receive, and manage fax communications. It replaces traditional fax machines and on-premise servers with a centralized, digital platform designed for regulated industries like healthcare and legal. How Lane Passport Works Lane Passport allows users to send and receive faxes electronically

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FAQ Friday: What Makes Lane Different From Other Fax Providers?

Choosing a fax provider today is about far more than simply sending and receiving documents. Healthcare organizations, enterprises, and regulated industries require reliability, compliance, scalability, and a trusted long-term partner. Lane stands apart from other fax providers by delivering enterprise-grade faxing designed for real-world operational demands. Built for Regulated and High-Volume Environments Many fax providers

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FAQ Friday: What File Types Does Lane Support for Faxing?

When it comes to modern faxing, flexibility matters. Organizations rely on many different document formats every day, and the ability to fax those files without extra steps or manual conversion is critical for efficiency. One of the most common questions we receive is: What file types does Lane support for faxing? File Types Supported by

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FAQ Friday: How Can I Send a Test Fax?

At Lane, we’re committed to providing innovative solutions that meet the needs of our customers. Whether you want to test your fax setup or simply send a fax, we offer tools that make the process simple and straightforward. Sending a Test Fax via Passport Client Applications If you are using the Passport Client Applications, follow

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Faxing for Labs, Pathology, and Imaging: Unique Volume and Reliability Needs

Faxing still plays a central role in healthcare document exchange, even as digital transformation marches forward. According to a recent survey of healthcare practitioners, 88% report that fax-related delays negatively impact patient care, and more than one-third of all clinical documents processed in hospitals and clinics are still delivered via fax.  Fax reliability directly affects

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The ROI of Enterprise Faxing: How Modern Fax Solutions Pay for Themselves

Organizations replace fax when the ongoing costs become impossible to ignore.  Legacy fax environments spread expenses across phone lines, third-party vendors, IT support, and manual handling. Those costs are rarely tracked together, which makes them easy to underestimate. Many organizations only see the full impact when they step back and examine how much their document

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FAQ Friday: Is There an Additional Cost for Fax Numbers?

When considering Fax2.0 or other cloud faxing solutions, businesses often ask whether using a fax number comes with extra costs. Understanding how these charges work can help you plan your faxing setup efficiently. When There Is a Cost The only additional cost occurs if you are using Fax2.0 and need an inbound number ported. In

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FAQ Friday: What Should I Do If My Fax Isn’t Going Through?

Faxing often involves sensitive documents, from medical records to financial statements. Moving to cloud faxing doesn’t mean sacrificing security, services like Fax2.0 are built to keep your data safe, secure, and compliant with industry regulations. Encryption and Data Protection Online faxes are designed to be secure and private. Fax2.0 uses encryption and secure servers to

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FAQ Friday: How Secure Is Cloud Faxing?

Faxing often involves sensitive documents, from medical records to financial statements. Moving to cloud faxing doesn’t mean sacrificing security, services like Fax2.0 are built to keep your data safe, secure, and compliant with industry regulations. Encryption and Data Protection Online faxes are designed to be secure and private. Fax2.0 uses encryption and secure servers to

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2025 Customer Voices: What Lane Users Are Saying About Our Team & Support

At Lane, we measure our success by the experience our customers have every day, whether they’re sending mission-critical faxes, handling high volumes, or navigating complex integrations. In 2025, one message has come through loud and clear: our customers value the people behind our technology just as much as the technology itself. This year, we’ve seen

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2025 Recap: Integrations, Innovation & Incredible Customer Success

As we bring 2025 to a close, we’re excited to reflect on a year filled with growth, new partnerships, and major advances in our product suite, all grounded in the exceptional customer experience Lane is known for. From deepening our integration capabilities to celebrating 49 years in business and five years with Dura Software, this

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Lane Webinar: Unlocking Salesforce + Fax Integration Power

We’re excited to invite you to our upcoming January customer webinar, a dedicated session exploring how Lane’s secure fax solutions integrate seamlessly with Salesforce, and how your team can take full advantage of these capabilities. Webinar Details Date & Time: Wednesday, January 21, 2:00 pm CST Location: Microsoft Teams Webinar Join us for a live,

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5 Ways Customers Use Lane’s Faxing Solutions

When it comes to secure and reliable communication in business, the various fax use cases are endless. Countless businesses and organizations in the healthcare, finance, and legal fields rely on it for its security and seamless integration capabilities. That’s because today’s fax solutions offer the reliability and protection of traditional analog fax with the convenience

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Lane Returns as a Sponsor of the ETHERFAX Partner Summit

We’re thrilled to announce that Lane will once again be a sponsor of the ETHERFAX Partner Summit, taking place November 5–7, 2025, at the Thompson Hotel in Austin, Texas.  This isn’t our first time supporting this event; Lane had the privilege of sponsoring in past years, and it’s always been a highlight in our calendar.

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Reliable Faxing Made Simple: Lane’s Partnership with T38Fax

Faxing remains a mission-critical function for many organizations, but ensuring consistent, secure, and reliable delivery over the internet can be challenging. That’s why Lane has partnered with T38Fax, a leader in Fax over IP (FoIP) services, to give our customers an optimized and dependable faxing experience. How the Partnership Works Lane is a reseller of

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Why Your Document System is Costing You Thousands

Faxing remains essential in many industries, but traditional fax machines are draining budgets in ways most businesses never realize. The costs aren’t always obvious—they pile up through fax machine upkeep costs, endless supplies of toner and paper, IT hours spent troubleshooting breakdowns, and compliance risks that can trigger expensive penalties. Digital fax solutions like Lane

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Why Digital Faxing Protects Your Business Better Than Traditional Methods

Faxing remains the backbone of sensitive business communications across industries like healthcare, legal, finance, and education, with healthcare alone relying on fax for 75% of medical transmissions. Many companies assume traditional fax systems offer superior security compared to digital alternatives like email. However, this assumption creates dangerous weaknesses. Traditional fax systems actually present significant vulnerabilities

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Lane Attends the Mayo Clinic Conference

Lane had the opportunity to participate as a vendor at the Mayo Clinic’s September 16-17, 2025, Leveraging the Laboratory – Vision to Action conference, a two-day event focused on the future of laboratory operations and patient services. The conference covered key topics shaping the industry, including laboratory advancements, compliance and regulations, insurance claim management, capacity

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Lane and Invosys Announce Strategic Partnership to Expand Faxing and CX Solutions

Lane, a leading provider of enterprise faxing solutions, has announced a new partnership with Invosys, a UK-based telecommunications leader. This collaboration creates mutual growth opportunities, with Invosys offering Lane’s enterprise faxing solution to its customer base and other contact centers, while Lane will introduce Invosys’ comprehensive Customer Experience (CX) portfolio to its own clients. Through

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Lane Customer Webinar: Passport Features, Integrations & Ideas

We’re excited to announce our third quarter customer webinar, which will serve as an open forum for features, ideas, integrations and questions on our flagship product, Passport. Each quarter, we provide our customers with a webinar to continue discussions that can enhance our solutions and strengthen relationships. Passport Webinar Details 📅 Date: Tuesday, September 24th

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How Fax Integrations Boost Business Workflows

For industries where privacy, accuracy, and compliance are non-negotiable, like healthcare, legal, and finance, faxing remains a trusted method of transmitting sensitive information. But fax today isn’t what it used to be. With cloud-based platforms like Lane, faxing is no longer confined to standalone machines or manual workflows. Instead, it’s embedded directly into the systems

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The Future of Fax in Healthcare: EtherFax’s Message

At HIMSS 2025, Paul Banco, CEO of EtherFax, made a powerful statement, “75% of all medical communications in the U.S. are still transmitted by fax.”  In a world of EHRs, AI, and cloud-first strategies, that number might sound surprising, but it reflects a reality that healthcare IT leaders know well. Fax isn’t gone. It’s not

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Webinar Announcement: Cover Sheets & Conversations

Lane is excited to invite you to our next live webinar: Cover Sheets & Conversations, happening June 25th at 9:00 AM CDT on Microsoft Teams. Whether you’re looking to improve efficiency, standardize communications, or add a personal touch to your faxing workflow, this interactive session will give you practical tips and insights on using cover

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Why Global Reach Matters in Enterprise Fax Solutions

The real challenge for businesses in the 21st century is not whether to use faxing for international communications. It’s how to deploy global fax solutions that actually work across borders.  Modern multinational companies need fax infrastructure that eliminates international barriers while guaranteeing worldwide delivery. Your operations must run seamlessly 24/7 regardless of time zones, adapting

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How Lane Helps Businesses Save Time and Money

Even with today’s cloud-based messaging and digital file sharing, faxing remains a business-critical function, and the industry continues to grow. It is especially prevalent in regulated industries like healthcare, finance, and legal services, which demand secure, compliant, and traceable document exchange.  Lane offers a modern digital faxing solution that directly addresses these needs, which helps

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How Faxing Achieves a Return on Investment

When was the last time you reviewed your communication workflows? If you’re juggling multiple systems when it comes to sending and receiving documents, it might be time to consider how your current communications methods aligns with your business needs. This is especially true if your current document exchange setup is eating up more resources than

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Lane Attends the Clinisys 2025 Customer Summit

Lane attended the third annual Clinisys Customer Summit (CCS) which was an inspiring and productive experience that brought together customers, vendors, and industry leaders. This year’s event emphasized innovation, collaboration, and the future of Clinisys’ role in transforming the global LIS/LIMS market with high-quality, cloud-based solutions. Here’s a recap of the key highlights and learnings

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Enhancing Digital Faxing with Microsoft Teams and Salesforce Integration

Recently, Lane hosted an informative webinar for our clients that spotlighted the exciting advancements to the Passport fax solution. Led by Lane’s experts Laszlo and Dave. The session introduced the seamless integration of Passport with Microsoft Teams . These updates mark yet another step forward in enterprise communication, offering simplicity, efficiency, and modernized workflows for

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The Future of Faxing with Lane Passport and Microsoft Teams

Join Our Exclusive Webinar on Lane Passport + Microsoft Teams Integration  Lane has just announced an upcoming webinar on March 25th at 9:00 AM CDT.  We will be showcasing how Lane Passport integrates seamlessly with Microsoft Teams, and how this latest innovation can optimize your fax workflows. This webinar will highlight the latest updates to

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What is Enterprise Faxing and How It Benefits Modern Businesses

Like any large scale operation, business enterprises need the proper tools and technology to support high volumes of communications. When you throw faxing into the mix, you want to be sure your technology is up-to-date, and perhaps most importantly, reliable and scalable.  Enterprise faxing has transformed how businesses manage secure and efficient communication, especially those

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Lane is Celebrating 49 Years of Innovation in Faxing Technology

Join Lane in celebrating our longstanding legacy of excellence in fax and serving our customers.   This year, Lane is proud to celebrate 49 years of business as a leader in Lane faxing solutions. Since our founding in 1976, we have proudly contributed to the evolution of fax technology. In that time, we’ve managed to consistently

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A Day in the Life of Lane’s Fax Software Development Team

When it comes to developing top-tier, customer-focused fax solutions, Lane’s Fax Software Development team is in a league of its own. Whether it’s addressing customer needs with unparalleled speed to developing next-gen features, our team’s work forms the backbone of Lane’s innovative offerings.  Today, we’re taking a behind-the-scenes look at our development team and providing

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Lane Introduces Seamless Fax Receiver & Sender Integration for Salesforce

Lane, a trusted provider of innovative communication solutions, has announced its latest integration designed exclusively for Salesforce users. The new Fax Receiver & Sender Integration brings seamless, real-time fax management directly into Salesforce Lightning, giving sales professionals and businesses greater capabilities in their fax communication. This robust integration allows users to send, receive, filter, and

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Lane is Heading to the Clinisys Customer Summit in Tempe, AZ

The Event Offers the Perfect Opportunity for Lane to Explore Key Insights from Clinisys Leaders. Lane is excited to be attending the third annual Clinisys Customer Summit in Tempe, Arizona, from April 7–9th at the Omni Tempe Hotel at Arizona State University.  This event is a unique opportunity to connect with industry leaders and lab

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digital faxing in 2025 blog image

Why You Need Faxing in 2025

When you think of faxing, you might imagine an outdated traditional fax machine whirring away in the corner of an office. But the truth is, fax technology has quietly evolved into a vital tool for modern businesses. As we head into 2025, digital faxing remains an essential part of numerous industries, blending modern faxing with

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digital faxing blog image showing woman seamlessly faxing with Lane's online fax services

What is Digital Fax and How Does it Work?

In our swiftly changing, highly interconnected era, the ways businesses communicate are transforming at an unprecedented pace, especially with regard to fax. In fact, research shows that the global online fax market reached a worth of USD 4.18 billion in 2024 and is estimated to hit USD 12.52 billion by 2031 (Verified Market Research). Despite

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Woman using secure fax message tracking for inbound faxes and fax delivery

Fax Message Tracking: Know Your Fax’s Status

In a world where information travels at lightning speed, keeping a tight grip on your communications is essential. Whether you’re overseeing laboratory results, handling sensitive legal documents, or managing enterprise operations, fax message tracking ensures that every transmission is accounted for, delivered on time, and securely managed. As an application within Passport’s Personal Communications Center,

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Frequently asked questions about digital faxing including fax security, fax encryption, iPhone faxing, online fax services and more

Fax FAQ: Everything You’ve Ever Wanted to Know About Fax

Despite the rise of digital alternatives, secure faxing remains a trusted method for sending sensitive data and documents. It continues to play a crucial role in industries that require the handling of confidential information. With Lane’s robust faxing solutions, traditional faxing has been revamped to meet the demands of the modern business world. This blog

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2 businessmen using Lane faxing services through mobile app discussing how important faxing is in the digital age

Why Faxing Is Relevant in the Digital Age

Business communication has evolved significantly over the years. With the rise of email, video conferencing, and instant messaging, many might wonder, is faxing still relevant? Surprisingly, faxing remains a steadfast companion to sharing information, proving its value even in the digital age. Faxing frequently gets associated with bulky fax machines and excessive paper use, but

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man usinging integrated fax to exchange business documents

Integrated Messaging in Fax

As of 2025, approximately 43 million fax machines exist worldwide, while 17 billion faxes are sent each year.  Despite the decline in fax hardware, however, fax remains prevalent as ever. You’re probably wondering –  in the age of instant messaging and email, where does fax fit in? The answer is through integrated messaging. As fax

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two men experiencing seamless fax communications using business faxing etiquette

Best Practices for Business Faxing Etiquette

Faxing remains a fundamental part of business communications, but many users may not know how to leverage the technology to its fullest potential. From contracts to confidential reports,  faxing plays a critical role in securely transmitting important documents. However, sending or receiving faxes incorrectly can lead to delays, errors or worse, damage company reputation. Whether

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business succeeding with faxing solutions and digital fax services.

How Faxing Can Help Your Business

Faxing remains a key tool in business communication, offering secure, compliant, and efficient ways to exchange sensitive information. Despite the growing reliance on newer digital solutions, faxing solutions still hold weight as one of the most secure ways to communicate. The global fax services market is projected to grow to a staggering $6.5 billion by

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Remote worker faxing with Lane's online fax service

Fax Tips for Remote Work

With remote work becoming a staple for over one-fifth of the workforce in the United States, the need for efficient communication tools has never been more important. While email and instant messaging dominate day-to-day exchanges, faxing remains a crucial method for securely transmitting sensitive documents. For professionals balancing remote jobs, mastering effective faxing can help

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Blog image comparing traditional faxing with digital online faxing.

Traditional vs. Online Faxing: Which Comes Out on Top?

Technology is constantly evolving, especially with methods of communication. The way we send and receive documents and information needs to be timely, secure, and seamless. For industries with stricter regulations – such as healthcare facilities, financial institutions, and commercial businesses – faxing has always been a communication method of choice. However, even faxing has evolved.

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Man looking at fax and file in hand

What File Formats Can Be Used With Digital Faxing?

Have you ever wondered if there’s a standard file format for faxing? To cut to the chase – there is no standard file format when it comes to digital faxing. In fact, the best file format to use while faxing will largely depend on what information you’re sending and what device or application you’re sending

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Lane Teams Integration Webinar Recap

In a recent webinar, Lane introduced the Passport Fax app for Microsoft Teams, offering seamless fax integration within Teams. This app lets professionals send faxes using a traditional fax number or Address Book and supports attachments for flexible document sharing. Users can efficiently manage faxes with features like viewing statuses, handling inbound faxes, and organizing

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Get 500 Free Fax Pages with Lane

Take Advantage of Our Special Discount to Kick-Off 2025! Lane is redefining the way businesses send and receive important documentation, offering a robust fax service that brings efficiency to your communication workflows. From facilitating the exchange of contracts, patient results, or government communications, Lane’s fax software ensures secure, reliable, and seamless faxing. To help you

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Lane Introduces Enterprise Status App for iOS

Fax users can now stay ahead of server issues with Enterprise Status. Lane is excited to announce the launch of Enterprise Status, a brand-new app designed specifically for iPhone. Starting fresh, this app is scheduled to go live by the first of February and promises to deliver game-changing convenience for IT professionals, fax users, and

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2024 Recap: New Features, Partnerships, & More

Lane has always been dedicated to listening to and meeting the needs of our loyal customer base, and 2024 was no exception. This past year was packed with exciting milestones, groundbreaking features, and strengthened partnerships. We’re thrilled to reflect on our achievements and offer a sneak peek at what’s on the horizon for 2025! 2024’s

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Department Spotlight: Meet Lane’s Support Team

Behind every successful IT solution lies a dependable and skilled support team working tirelessly to ensure customer satisfaction. At Lane, our support team is the backbone of what makes our service seamless and reliable. From resolving technical issues to implementing innovative solutions, this team showcases what it truly means to put the customer first.  A

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Faxing in a Paperless Office: Tips for Transitioning to Digital Documents

Organizations are constantly in search of new and innovative ways to maximize efficiency and cut costs. One transformative move is going paperless—a smart strategy for organizations eager to streamline operations and stand out in a competitive landscape. This guide will explore the advantages of going paperless and provide actionable strategies for transitioning to digital documents

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Lane Introduces the New Passport Fax App for Microsoft Teams

Lane Users Can Leverage Seamless Faxing Directly from Their Teams Interface Lane is excited to announce the launch of its latest innovation—the Passport Fax app for Microsoft Teams. This custom-built app is available exclusively through Lane and offers seamless integration of fax capabilities directly within the Teams environment. Featuring a user-friendly interface, the Passport Fax

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Fun Fax: Everything You Didn’t Know About the Tried & True Technology

More than just a form of communication, fax technology offers a glimpse into both the past and future of how we exchange information. Since its inception, faxing has undergone numerous transformations and innovations, paving the way for its continued use today. Here are some fascinating tidbits about fax technology that might surprise you: The Worldwide

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The Evolution of Fax Technology

Fax technology has evolved significantly since its inception in the 19th century. From the rudimentary electric printing telegraph to today’s sophisticated digital platforms, faxing has evolved significantly, adapting to the needs of businesses worldwide. This blog post explores the journey of fax technology, its current state, and what the future holds for this essential communication

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Conference Recap: Lane’s Experience at TechEx Europe

Recently, Lane had the privilege of attending TechEx Europe in Amsterdam, one of the largest technology events in the European Union, a hub of innovation and networking. Our goals were to connect with leading minds in technology, showcase our brand, and absorb the latest industry insights. The conference included discussions surrounding the future of artificial

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Lane Webinar: Open Customer Forum for Our Passport Product

In our recent webinar, we opened the floor to our customers to discuss our fax product, Passport. This was an exciting opportunity to gather direct feedback and address any concerns or questions about the product. Here are some of the highlights of the conversation we discussed, as well as solutions and workarounds. Errors in Fax

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Employee Spotlight: Get to Know Liz

At Lane, we take pride in recognizing our employee’s hard work and dedication to ensuring we provide the best service to our customers. Lane is thrilled to spotlight our CEO, Liz Maya. Liz’s visionary leadership and unwavering commitment have been instrumental in guiding Lane toward ongoing success! Liz’s Journey with Lane Liz has been a

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Mayo Clinic Conference Recap: Building Connections in Healthcare IT

The Lane team is always striving to elevate our knowledge and connect with key industry players for the opportunity to elevate our existing solutions and serve a broader range of needs. Recently, we had the pleasure of attending the Mayo Clinic Conference in Rochester, Minnesota, where we gained new insights, forged valuable connections, and enjoyed

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Is Digital Faxing Secure?

In today’s digital age, where communication is conducted mainly through email and messaging platforms, digital faxing continues to stand out as a reliable and secure method of communication. However, is digital faxing secure? What does it offer to provide the reliability that businesses and professionals need to ensure their communications are secure? In this blog

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The Positive Impact of Cloud Faxing on Workplace Productivity

Cloud faxing emerges as a quiet yet powerful force in enhancing workplace efficiency. By grasping how faxing influences productivity, businesses can transform their daily operations. “Cloud faxing enhances workplace productivity by streamlining the faxing process, allowing employees to send and receive documents from anywhere, at any time. This convenience reduces downtime and administrative burdens, facilitating

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The Significance of Faxing in Healthcare: Ensuring Compliance, Security, and Efficiency

Faxing plays a crucial role in maintaining compliance, boosting security, and streamlining efficiency in healthcare organizations. It safeguards sensitive patient information by offering a secure communication method that meets HIPAA standards. By integrating secure faxing into their communication strategies, healthcare providers can significantly improve both security and reliability. This blog discusses the role of faxing

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A Glimpse into Our Most Successful Healthcare Case Studies

Healthcare demands precise and timely communication to handle critical information securely. With HIPAA regulations emphasizing data security, faxing emerges as a trusted method for transmitting sensitive data in the healthcare sector. Discover how our faxing solutions help healthcare facilities achieve their business objectives effectively and securely. Large Metropolitan Hospital in Ontario As a major hospital

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Clinical Informatics & Direct Secure Messaging in Health Information Exchange

A recent article by Xtelligent Healthcare emphasizes the significant role of Electronic Health Records (EHRs) in clinical informatics. Facilitating the secure exchange of healthcare information through EHRs is critical to the successful application of clinical informatics across various use cases. With security frameworks like DirectTrust, healthcare providers can securely exchange health information with other care

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How Laboratories Utilize Fax for Secure and Efficient Communication

Faxing remains a vital tool for secure and efficient communication in laboratories. Debra Knoeller, Administrative Manager at Lane, states, “At Lane, we’ve seen firsthand how crucial faxing remains in laboratory settings. While many think of fax as old-fashioned, it’s actually indispensable for securely transmitting sensitive data quickly and efficiently.” This blog will explore the role

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Partnership Spotlight: Our Fax Integration Partner, T38Fax

Lane has a partnership with T38Fax, an innovator in fax communication technology. This collaboration is particularly advantageous for organizations utilizing on-premise telecom systems, offering an evolved fax solution that’s both resilient and innovative.  About T38Fax Founded in 2002 by fax industry veterans, T38Fax specializes in reliable fax transmissions over telephone lines using T.38 fax-over-IP (FoIP)

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Intelligent Capture Partnership: Lane and Paperwise Form Strategic Alliance

Lane’s fax product suite now includes Intelligent Capture technology, which gives businesses access to new document management tools.  In an effort to further enhance its document faxing capabilities, Lane is announcing a new strategic partnership with fellow Dura Software portfolio company, Paperwise. The partnership has resulted in the addition of Intelligent Capture technology within Lane’s

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Lane Attends 2024 Dublin Tech Summit

The Dublin Tech Summit is a premier event where tech enthusiasts from all over Europe come together to spark ideas, nurture innovations, and forge connections. Whether you’re a seasoned industry leader or an up-and-coming tech startup, this is THE event to be at. Dive into unmatched networking, recruitment talks, sales opportunities, and partnership prospects. Following

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Employee Spotlight: Get to Know Philip

Lane believes that each employee brings unique talents, perspectives, and a commitment to excellence that drives our success. To celebrate and honor the contributions of our team, we shine a spotlight on a standout employee each quarter. This quarter, we are thrilled to feature Philip, whose dedication and hard work have made a significant impact

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These Customers Had Rave Reviews of Lane’s Fax Support

No matter how well your fax solution functions, poor support can lead to a frustrating experience. This can range from lackluster customer service to slow resolution times and ineffective troubleshooting. Ensuring the best experience requires a fax vendor renowned for their exceptional customer service and support. Lane fulfills this standard by offering an outstanding and

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How to Know When You Need to Change Faxing Providers

Having a reliable fax provider is even more important than you think! Faxing is vital in critical fields like healthcare, legal, and finance because of its reliability. Modern digital fax services provide advanced security features like end-to-end encryption, secure cloud storage, and audit trails. Varonis reports that more than 11 million businesses have adopted these

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Why Faxing Remains Essential in 2024: Exploring the Benefits

Secure faxing is indispensable for businesses upholding strict compliance standards and safeguarding crucial documents. Today, more than 17 billion faxes are sent each year, underscoring the enduring relevance and importance of faxing. Here are ten compelling reasons why faxing will continue to be a vital communication tool in 2024. 10 Reasons Why Faxing Isn’t Outdated

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Webinar Recap: Troubleshooting Fax Failures With Lane

Efficient communication is the lifeblood of many businesses, and fax is a vital part of that ecosystem. Yet, the reliability of any fax system can be undermined by a multitude of technical issues. In a recent webinar, we dove deep into the common pitfalls of fax transmissions and strategies for troubleshooting these challenges. Here’s what

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New Feature: Mac Users Passport Web Client App

The Lane team is dedicated to ensuring constant innovation and striving to meet the demands of our dynamic customer base. In response to numerous requests, we have developed a new solution to run our Passport web client natively on Mac without web browsers. The enhanced Passport Client now integrates seamlessly within the Mac ecosystem, operating

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Faxing News: Why Fax Remains the Gold Standard for Business Communication

In a world where digital messaging platforms and email dominate business communication, secure faxing remains a steadfast pillar of security and reliability. This piece, tailored for small businesses, IT professionals, security enthusiasts, and those at the helm of highly regulated sectors, shines a spotlight on the often-underappreciated security of faxing in the digital age. We

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Exploring the Different Types of Fax Usage in Laboratories

Despite digital advancements, HIPAA compliant faxing solutions are still commonly used in healthcare labs. Faxing remains a steadfast communication method in the realm of healthcare, particularly for laboratories. Its security, simplicity, and instant nature make it an indispensable tool for transmitting sensitive data, ensuring compliance, and maintaining the smooth operation of diagnostics and research. A

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Lane Secures ISO 27001 Renewal: A Testament to Our Commitment to Security

Lane has once again been awarded the celebrated ISO 27001 Certification, reflecting our unwavering dedication to maintaining the highest standards of information security. Internationally recognized for its rigorous criteria, the certification is more than just a badge—it’s a promise and assurance to our customers that our robust security protocols actively protect their data. The process

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Company Announcement: Lane Joins DirectTrust as a Secure Fax Provider

Lane has recently taken a significant step forward in the healthcare sector as a secure fax provider by joining DirectTrust. DirectTrust™ is a non-profit, vendor-neutral alliance dedicated to instilling trust in the exchange of health data.. By joining the organization, Lane stands at the forefront of a movement toward enhancing industry standards. The goal of

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Innovative Multithreading Feature for Fax 2.0 Solution

Lane is announcing the launch of our latest feature, Multithreading, which is available exclusively with our Fax 2.0 solution. This advanced capability allows for up to 20 individual fax jobs to be sent simultaneously over a single driver, offering unprecedented efficiency and cost savings. Multithreading is set to transform the way businesses handle fax communications.

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Why Choose Online Faxing Over Traditional On-Premise Fax Servers?

For a while, the ‘beep-beep’ of a fax transmission signal was as much a part of the workplace soundscape as the clicking of keyboards. However, with the onset of digital transformation, the traditional fax machine is steadily being replaced by online fax solutions. Let’s delve into the reasons why businesses should move away from cumbersome

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Why Fax Still Reigns Supreme in the Digital Age

In the age of lightning-fast internet, instant messaging, and cloud integrations, the notion of a fax machine might seem like a relic from a bygone era. However, contrary to the convenience and speed of email, the humble fax machine remains a vital tool for businesses, offering unparalleled security, legal compliance, and reliability. This blog dives

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Employee Spotlight: Get to Know Christopher

Lane is shining the Employee Spotlight on a team member whose dedication has played a pivotal role in our company’s growth and success over the past six years—our esteemed Product Support Specialist, Chris Martin.  Six Years of Service Excellence For the entirety of Chris’s 6-year tenure at Lane, he has been the driving force in

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Global Fax Trends for 2024

Recently, Lane attended a webinar about the predicted global fax trends in 2024. What was a very compelling roundtable discussion, the webinar revealed some fascinating insights about fax technology’s continued presence across various industries and the notable innovations we’ll be seeing over this next year.  This webinar delves into hot topics surrounding the ever-preserving technology,

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Feature Announcement: Lane’s New Cover Sheets for SFTP

Lane’s new Cover Sheets feature for LaneSFTP streamlines the file-to-fax process, allowing for personalized cover sheets and more customization options. This latest innovation allows you to prepend a custom cover sheet based on the filename you create using the specific naming convention – a capability that is invaluable for healthcare providers managing patient reports and

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Lane Featured in Equine Industry Market Report for HorseTech

Recently, Lane has been featured in the prestigious HorseTech Conference Market Report, which recognizes emerging technological advancements in the equine industry. This accolade underscores our commitment to enhancing animal welfare and the integrity of equine management through secure and efficient communication systems.  Our feature in the HorseTech Market Report addresses the specific challenges faced by

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Lane is Now Featured in Epic’s Showroom

We are excited to announce that Lane’s fax solution is now listed in the Epic Showroom, which is a part of Epic’s Connection Hub. As a provider of secure data transmission through fax, Lane’s solution – Passport Print to Fax, has been integrated with Epic’s Connection Hub since last year. With Passport Print to Fax,

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Webinar Recap: Passport’s Enterprise Status Manager

Recently, the Lane team hosted an informative webinar focused on Passport’s Enterprise Status Manager. This session, led by our Sales Account Manager, Dave Rudnick, and Product Support Specialist, Christopher Martin, was aimed at introducing the application’s robust features and capabilities to a diverse attendee group comprising a health system, a pathology group, a global banking

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Passport’s Personal Communications Center: Fax from Your Desktop

Businesses are constantly in search of more secure and versatile alternatives to traditional email for their communication needs. Enter Lane’s Passport’s Personal Communications Center (PCC) – one of our system components,  revolutionizes the way you handle business communications. With PCC, you have the ability but you can also effortlessly track communications and manage fax-to-email communication.

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Enterprise Status Manager: Fax Tracking Benefits & Use Cases

Fax tracking is an essential aspect of managing any enterprise fax application. It allows businesses to keep track of important documents, ensuring they are delivered to the correct recipients and handled efficiently. However, keeping track of faxes can be challenging for organizations with a high volume of fax transmissions. With Lane’s Enterprise Status Manager feature,

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How Departments in Healthcare use Faxing

Faxing is a common method of communication amongst many organizations, particularly in healthcare. Its use case varies by department, and its different functions make it an essential tool in various operational settings. From security and compliance to streamlined communication between systems, fax can be used in different ways to fit departmental needs. Here, we will

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Lane Attends the HIMSS Arkansas Chapter Virtual Meeting

As Lane always strives to expand our network and knowledge in the healthcare industry, attending the HIMMS Arkansas Chapter virtual meeting proved to be a valuable experience. HIMSS, a healthcare information and management systems society, is a mission-driven non-profit organization with a global health community that has been around for more than 60 years. With

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Lane 2023 Wrap-Up: Our Biggest Wins & Latest Updates

As we wind down another successful year at Lane, we cannot help but reflect on our remarkable achievements and our positive impact on our customers’ businesses. But before delving into all the great things we accomplished in 2023, here’s a recent fun fact: did you know that country music icon Dolly Parton prefers fax as

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Get to Know Ray: Lane’s Spotlight on a Long-Standing Employee

Today, Lane is spotlighting our valued team member, Ray. As a software engineer for Lane, Ray has been with Lane since 1980 and has been helping to develop and improve our fax solutions while witnessing several changes in the industry. With 43 years of experience, Ray has seen it all and is a valuable asset

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Faxing for Labs in the Healthcare Sector

As the healthcare sector continues to experience advancements in technology, labs are searching for reliable, scalable, secure, and cost-effective communication solutions. HIPAA regulations have placed stringent security measures on how patient data is shared, and faxing has proven a secure and reliable method for transmitting sensitive information, such as lab results.  However, labs need a

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etherFAX® ERIS & Lane™: Commonly Asked Questions About the Versatile Fax Product

Fax has been a critical communication tool for organizations for decades, especially in industries like healthcare, finance, legal, and government, where sensitive documents need to be transmitted securely. However, traditional fax servers have become outdated and come with a host of complexities associated with their usage. This is where ERIS, a lightweight, containerized fax solution,

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How Lane Has Maintained a Steady Customer Base for Decades

Maintaining customer loyalty is a critical component of any successful business, and Lane has achieved this with a steady customer base for years. In fact, our customer NPS score is 90! The faxing industry is ever-changing, and Lane has kept up with the evolution of fax solutions. Below, we delve into how Lane meets customer

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Lane Attends etherFAX’s Annual Partner Summit

Lane, a dedicated partner of etherFAX’s, recently attended the annual etherFAX Partner Summit held from 10th – 12th October 2021 at the Lake Nona Wave Hotel in Orlando, Florida. The summit aimed to bring together industry leaders to discuss the latest technological advancements in fax and cloud-based solutions. The event allowed Lane to learn about

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4 Reasons Why Businesses Should Allocate a Fax Budget for 2024 & Beyond

The most successful businesses stay updated with the latest business technology and solutions to maintain an edge over competitors. With the rise of digital communication channels, companies continue to rely on faxing for secure document sharing and efficient transfer of critical information.  As we approach 2024, companies must allocate a budget for faxing to leverage

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Lane Attended the Mayo Clinic’s Dimensions of Outreach Conference this Past Month

Lane, a leading provider of healthcare communication solutions, recently attended the Mayo Clinic Laboratories’ Outreach Conference 2023, held in Chicago. This annual conference brings together labs, hospitals, and healthcare organizations to share industry expertise and innovative views in health laboratory outreach programs. Lane was an exhibitor at the event, showcasing its advanced faxing solution that

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Why It’s Better to Work With Providers That Offer Various Fax Solutions

The world of business communication has evolved rapidly, and fax continues to take center stage when it comes to secure data exchange. For this reason, finding a reliable fax provider using an on premise or cloud base solution offering diverse fax solutions is crucial for businesses seeking to thrive in an ever-changing market environment. In

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Lane Employee Spotlight: Get to Know Deb

In this edition of Lane’s Employee Spotlight series, we feature someone who has been with Lane for over 35 years – Deb. She has been integral to the company’s success and has witnessed numerous changes and developments. In this blog, we will get to know Deb a little better and learn about her various roles

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A Spotlight on Clinisys & Lane’s Partnership: Leading the Way in Clinical Laboratory Informatics

As healthcare information acquisition and intelligent informatics become increasingly important in modern healthcare, clinical laboratory informatics has become integral to pathology lab settings. The longstanding partnership between Clinisys and Lane represents a shining example of how two companies can work together to streamline faxing capabilities and provide better operational outcomes for their customers. About Clinisys

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Taking a Closer Look: Lane’s Reflections on Our Most Successful Case Studies

At Lane, we’ve been helping businesses of all sizes achieve their enterprise communication goals with our cutting-edge fax solutions. Take a closer look at the various case studies that highlight a wealth of success stories and partnerships with companies across multiple industries, including healthcare, financial, trading, and more. This blog post will explore how our

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How Lane’s Integration with Epic Delivers Greater Efficiency in Healthcare

In the healthcare industry, communication efficiency is essential to successfully delivering care. Electronic health record (EHR) systems, like Epic, have revolutionized how healthcare providers transmit essential clinical data to support seamless care continuity.  Integrating with other technologies, like secure fax messaging solutions, has further increased communication efficiency. More specifically, Lane’s integration with Epic’s EHR system

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Securing Sensitive Documents: Why Faxing is Better Than Email

With digital data breaches resulting in losses of over $4.89 million in 2022, businesses must understand the implications of their document delivery solution regarding sensitive information. The debate between fax and email is an important conversation for any business seeking secure document transmission. This blog post will discuss the implications of using email instead of

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PassFax: Lane’s Newest Solution for Comprehensive Online Faxing

In today’s digital age, people always seek more efficient and cost-effective ways to conduct business. Faxing is a cornerstone of communication in the business world and has made significant technological advancements over the years. And with heightening data security concerns, it remains the most secure choice for businesses exchanging confidential information.   Over the years, online

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Lane’s PassFax Product Ushers in a New Era of Simple and Affordable Online Faxing

We are excited to announce the launch of our new solution, PassFax! Powered by our flagship product, Passport, PassFax will transform how businesses and individuals send and receive faxes within its platform. Read our full press release:       https://www.newswire.com/news/lanes-passfax-product-ushers-in-a-new-era-of-simple-and-affordable-22066306?_gl=1*1uwfcay*_ga*MTA2NTU3Njc5MC4xNjc4MzA3MDky*_ga_MX6T5V36WQ*MTY4Nzk2MjY4My4xMS4xLjE2ODc5NjI3MzIuMTEuMC4w

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Lane Experience at the Dublin Tech Summit: Insights, Networking & More

From the buzzing streets of Dublin to the top-tier technological developments made by European tech companies, the Lane Team had an extraordinary experience at this year’s Dublin Tech Summit. As a provider of enterprise faxing solutions, we had an opportunity to discuss our offerings with company representatives from various European tech companies and learn the

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Enterprise Faxing Done Right: Ensuring Quality, Security & Compliance

In today’s digital world, security and compliance issues have taken a front seat in any enterprise environment. With an increasing demand for secure faxing solutions, ensuring the provider you choose meets all regulatory standards is crucial.  As a leading provider of enterprise faxing solutions, Lane follows these regulations closely and is certified with the ISO

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How to Get the Most Out of Your Faxing Solution

Today’s multidimensional business landscape constantly demands more from organizations: more connectedness, reliability, and scalability. To succeed in this environment, business enterprises need a way to break through the noise and ensure the right data goes to the right place—that’s where Lane’s Fax 2.0 comes in. Fax 2.0 streamlines mission-critical communications with advanced features and offerings,

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Faxing: the Most Secure Choice for Document Sharing

Document sharing is a widely used method of communication in the enterprise realm, but it can also present security risks. For this reason, companies need to be able to trust that the data they send can be accessed only by the intended recipients, and this is where fax still reigns supreme. While many companies turn

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The Secret to Effortless Collaboration: Faxing Solution

The modern workplace is all about collaboration. Gone are the days when a lone worker could toil away in isolation and produce great results. Today, businesses of all sizes rely on teamwork to achieve their goals – which is where faxing makes a significant difference. A great fax solution will enable seamless data transmission across

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Inside Lane’s Experience at the HIMSS Global Health Conference

Last week, Lane had the incredible opportunity to attend the HIMSS Global Health Conference & Exhibition. This renowned conference brings together experts in health and technology worldwide to discuss cutting-edge innovations and share experiences in digital healthcare. We attended as a provider of faxing technology, eager to learn more about the industry, meet new contacts,

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Get to Know Dave: A Spotlight on Lane’s Sales Account Manager

Dave has worked at Lane as a Sales Account Manager for over two decades. His contributions to our partnerships with Clinisys and etherFAX have been invaluable and his knowledge of our customer base is unmatched. Get to know Dave as we discuss his previous roles and other interesting tidbits that make him a perfect fit

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Lane Attends the Communication & Technology Conference

The 2023 Communication & Technology Expo brought together some of the best and brightest in the communication tech industry this past week. Held in London, this two-day expo covered everything from keynote speeches to breakout sessions. Our team had the chance to attend, and we learned a lot about what’s new in technology. In this

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The Clinisys Customer Summit: A Look Inside the Future of Laboratories

Clinisys, a laboratory information management system (LIMS) provider, hosted its annual customer summit last week in Frisco, Texas. Clinicians, lab professionals, and healthcare providers worldwide gathered at the Westin Dallas Stonebriar Golf Resort & Spa to participate in this event and learn about Clinisys’ vision for the future of laboratories.  This year’s Summit marked a

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The Top 5 Business Faxing Features for 2023 & Beyond

In the world of business, faxing is still a critical component of data exchange. Though email and other digital means of communication have primarily replaced faxing within personal communications, the use of faxes for business purposes is on the rise. That’s because when it comes to communicating with suppliers, clients, or other businesses – particularly

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Lane: Differentiated Partners in Faxing

When it comes to faxing, businesses have a lot of options. Many fax providers are out there, and it can take time to determine which is the best fit for your company. This blog post will discuss critical factors businesses should consider when choosing a fax partner. We’ll also look at Lane’s fax partners, how

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Employee Spotlight: Get to Know Laszlo

At Lane, we recognize good work when we see it. That’s why we’re dedicating this blog post to our support specialist, Laszlo Borbiro. Laszlo has been with Lane for over five years and has accomplished a lot during his time here. As our dedicated Software Engineer & Support Specialist, Laszlo plays an integral role on

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How Cisco Systems Call Manager Can Improve Your Enterprise Communications

Cisco Systems is a multinational technology conglomerate that provides telecommunications, security products, and networking services to businesses worldwide. Lane and Cisco have been partners for years, collaborating to provide the best fax solutions to business enterprises through products such as Cisco Call Manager. In this blog post, we will give an overview of Cisco Systems,

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Configuring PowerPath: A Step-by-Step Process

Pathology labs are a core function of the healthcare industry. They provide important diagnostic information that can help physicians make informed decisions regarding patient care. When exchanging critical patient information such as pathology reports, medical facilities and practitioners need to ensure that this data reaches its final destination while remaining entirely protected. The need for

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A Day in the Life of Support with Lane

While digital faxing presents a convenient means of sending and receiving business-critical information, it can be very troublesome when technological hurdles arise. At Lane, our primary focus is ensuring that you get the most out of your faxing solution. This also means being able to rely on a dedicated support team when time is of

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2022 TechEx Global Conference: Lane’s Event Summary

This month, Lane had the opportunity to attend the TechEx Global Conference. Held in London, this gathering of business leaders and entrepreneurs was a chance for us to network with other companies in the enterprise tech space. Our team came back inspired with new ideas, engaged in new partnerships, and better educated on how to

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From Start to Finish: An Overview of Lane’s Efficient Onboarding Process

If you’re like most businesses, you\’re always looking for ways to improve efficiency and save time when it comes to onboarding with a new business communications tool. That’s why Lane has an efficient onboarding process that will make the transition to our business communications system as smooth as possible. Our product support specialists are available

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4 Reasons Why Your Business Needs to Go Virtual With Faxing

In today’s digital age, there are many reasons to move your faxing needs to a virtual environment. Perhaps the most compelling reason is that a virtual fax solution can save you time and money. Businesses that have not yet moved to a virtual environment for their ongoing data communications should consider doing so. There are

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SIP vs. Fax 2.0: Which is More Effective for Business Communication?

SIP has been a common choice for business communication for some time now. It is used in internet-powered phone technologies, and has many advantages over traditional faxing. However, SIP also comes with its fair share of drawbacks. This is why Lane offers Fax 2.0, so businesses can overcome these disadvantages. Now, businesses can drive better

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Employee Spotlight: Get to Know John Mynott

This week, we would like to introduce you to John Mynott. John Mynott has been with Lane for over 30 years, and during that time, he held a variety of roles. John’s expertise is an integral part of our company, and we are grateful for all that he does to help us run smoothly! In

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Key Takeaways from the DTX Conference in London

At Lane, we are always looking for ways to improve our business and better serve our customers. Earlier this month, one of our team members had the opportunity to attend the DTX Conference in London. This conference is all about digital transformation and business information technology, which are two areas that we focus on heavily

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The Power of Passport: The Messaging System for Centralized Communications

If you’re looking for a secure messaging platform that can handle all of your enterprise communications, Passport is the solution for you. With over four decades of experience delivering quality faxing services, Passport has become the go-to choice for businesses of all sizes. Our centralized networking solutions make it easy to send and receive messages

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Lane: Communication Always Within Your Reach

When it comes to secure digital faxing, businesses need a faxing partner that has the expertise and knowledge to assist with requests and modern demands. At Lane, we pride ourselves on our world-class customer service and unrivaled ability to solve faxing challenges as they arise. Whether it’s improving security and functionality, or giving you the

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The Growing Need for Custom Fax Solutions: How Lane Can Help

In a world where businesses are becoming increasingly specialized, it is more important than ever to have a faxing solution that is customizable to your unique business needs. At Lane, we understand this and offer enterprise digital fax solutions that are tailored specifically to your business. Our team of experts will work with you to

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Press Release: Lane Expands Partnership With Clinisys

Lane’s Passport technology implemented in Sunquest’s PowerPath® Cloud Solution forging a new path in cloud-delivered pathology laboratory diagnostics SAN ANTONIO, September 13, 2022 (Newswire.com) – Lane, a provider of integrated fax communication software, is expanding its partnership with Clinisys to provide an integrated cloud solution that incorporates Lane’s secure cloud faxing technology.  “For 20 years, we

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Lane’s Fax 2.0: The Next Generation in Business Communication

In a world where businesses are always looking for ways to reduce costs and improve efficiency, Lane’s Fax 2.0 is one of the most robust fax solutions on the market today. Our cloud faxing platform combines the security and reliability of fax, as well as the convenience and flexibility of the internet for an integrated

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ISO 27001 Certification: What It Is and Why It Matters

When a company becomes ISO 27001 certified, they demonstrate their commitment to quality and excellence while adhering to the strictest security standards in the world. In this blog post, we will discuss the importance of ISO certification and the benefits it offers businesses. We will also take a look at Lane’s journey to becoming ISO

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Press Release: Lane Renews Years-Long Partnership With etherFAX to Continue to Deliver Secure Messaging for Enterprise Organizations

SAN ANTONIO, August 23, 2022 (Newswire.com) – Lane is pleased to announce its continued partnership of nearly four years with etherFAX. By extending this well-established partnership, enterprise organizations across a wide range of industries can continue to take advantage of secure and rapid document transmission with the world’s largest fax network. etherFAX’s Secure Exchange Network (SEN)

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The Truth About Faxing: Why Businesses Still Rely on This Technology

You may be surprised to learn that faxing is still a relevant and even permanent solution to business communications. Despite the proliferation of digital messaging and file-sharing platforms, faxing remains a critical piece of infrastructure for businesses all over the globe. There are a number of reasons for this, including security and compliance concerns, and

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5 Ways Production Fax Delivers Competitive Advantages

Having production fax capability is a vital component in an organization\’s infrastructure. In every industry it can have a significant impact on the performance of the enterprise as a whole. Low cost, real-time delivery, receipt of business critical documents directly to and from key business applications via fax, email or the internet lowers operating costs,

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Why Faxing Is a Necessity for Financial Institutions

Faxing is an important communication tool for financial institutions. It allows them to securely send and receive sensitive information between their branches, customers, and partners. However, faxing can be expensive and difficult to manage when companies begin to outgrow their infrastructure. That\’s why more and more financial institutions are turning to custom cloud faxing solutions

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Fax over IP – Unified Communications with Avaya Aura

The way we communicate through faxing is critical. When setting up traditional or digital faxing solutions, having a unified way of communication and outreach can make or break this solution. Excellent unified communications platforms such as Avaya Aura, go beyond existing telephony and data communications networks to integrate voice, messaging, email and voicemail to create

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Lane Sponsors Miss Arkansas Universal Miss Teen 2022

Lane is sponsoring Hannah Rudnick, the winner of Miss Arkansas Universal Miss Teen 2022. March 22, 2022, Hannah was crowned the winner in Jonesboro Arkansas, where she now advances to Universal Miss Nationals. This round of competition takes place in Orlando, Florida July 17 – 22. Hannah, the daughter of account executive at Lane, Dave

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How to Improve Communication Through Fax

Though faxing is often thought of as an outdated form of communication, in many cases it is still the most efficient way to send and receive messages. In industries like healthcare and finance, faxing is essential for transmitting important information quickly and securely. In this blog post, we will discuss the advantages of using fax

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Fax Support Scenarios Solved by Our Service Team

Fax Support Scenarios Solved by Our Service Team Technology and software can be challenging to set-up, fix or troubleshoot issues or simply answer questions about. Lane’s fax support provides quick solutions for our customers and partners which is why we have an industry leading faxing support team that possesses decades of experience, in-depth product knowledge,

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Lane Quarterly Update

This year has been a busy year for Lane. We have been celebrating 46 years of serving our customers, we are working on new product offerings, building new system integrations, forming new partnerships and more! We are excited to share new features, helpful resources, and recent updates with you in this quarterly newsletter. Read more

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6 Benefits of Fax over Internet Protocol

6 Benefits of Fax over Internet Protocol Fax over Internet Protocol or FoIP, is a method of sending faxes over the Internet or your wide-area network. It changes the transmission method of faxing and makes the connection between sending and receiving devices on a packet-switched network, often avoiding the long-distance phone lines of the telephone

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Protect Data with Secure Faxing in Medical Labs

Protect Data with Secure Faxing in Medical Labs Healthcare facilities, such as medical laboratories, have used faxing to communicate for decades and today it remains the same–medical labs rely on secure faxing. Whether sending patient medical test results or medical records, faxing continues to provide the speed, protection and security labs and physicians need when

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6 Ways Faxing Can Reduce Cost

6 Ways Faxing Can Reduce Cost Whenever companies purchase tools, software, or work with a partner, cost is always a driving factor. With fax servers, one of the benefits they offer organizations is cost reduction. Cost reduction is one of the most obvious benefits of implementing fax servers. These savings take many forms from hardware

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6 Important Considerations When Choosing a Fax Partner

6 Important Considerations When Choosing a Fax Partner Businesses, healthcare providers, and government entities continue to depend on faxing. It’s a fast, reliable, and cost effective way to communicate. One of the most important differentiators today regarding your faxing solution is the partner you choose. Elements of a Strong Fax Partner Although faxing has been

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Healthcare Depends on HIPAA-Compliant Fax Solutions

Healthcare Depends on HIPAA-Compliant Fax Solutions The overall goal for doctors and healthcare providers is to keep patients healthy. In this pursuit, physician offices, medical labs, and hospitals often need to securely share sensitive data, such as lab results, financial records, or personal health information (PHI), with other providers. The most secure, HIPAA-compliant method for

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Why Customer Service is Critical in the Faxing Industry

Why Customer Service is Critical in the Faxing Industry In any industry, how you treat your customers can make or break your product or service. Today, because each consumer is inundated with more choices than ever, the experience users have with your company is critical. Specifically in faxing, customer support is on high-urgency due to

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Security in Faxing

Security in Faxing In many ways, faxing is one of the more secure and highly protected forms of communication within an organization or from one organization to another. Because it is less exposed to the internet and internet-connected devices, faxing is more protected than email or other electronic outreach methods. Fax machines typically need phone

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The Future of Fax

The Future of Fax Now that email and other digital modes of communication dominate the corporate environment, faxing may seem to be outdated. However, for those organizations who use faxing in their day-to-day work, it is very much alive and is typically viewed as a more secure method of document transmission. Fax machines are still

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Fax 2.0 Case Study – Henry Ford Health Systems

The Problem: Henry Ford Health Systems approached LANE Data Solutions looking for a solution to their problem with several several points of contact, or numbers if you prefer, that they were unable to complete any type of fax to. They tried changing from a physical fax card set up to a virtual fax card set

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Fax 2.0 Case Study – Health Network Laboratories

The Problem: Health Network Labs approached LANE Data Solutions looking for a solution to their problem. For years they had several points of contact, or numbers if you prefer, that they were unable to complete any type of fax to. They tried changing from a physical fax card to a virtual fax card set up

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Lane Telecommunications Partners with etherFAX

Lane Telecommunications Partners with etherFAX to Provide Secure Messaging Within Healthcare, Finance, and Enterprise Organizations Today Lane are pleased to announce its integration with etherFAX. By extending Lane Telecommunication’s systems and applications to the etherFAX network in the cloud, healthcare, finance, and enterprise organizations can securely send documents to millions of etherFAX’s connected endpoints with ultra-fast

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Spotlight on Excellence – SUG 2018

The Sunquest User Group Conference is over for 2018 and what a wonderful time the team had! The team have spent the last week working with others in the healthcare industry to build relationships, learn about new products on the market and discover new cutting edge technologies being used in labs all over the World. Our team have

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Lane Attending the 2018 Sunquest User Group Conference

The theme of this year’s SUG is Spotlight on Excellence, highlighting end-to-end enterprise laboratory solutions. We all continue to face ever-increasing demands for data protection and security within the healthcare industry. With the need to transfer personal data between multiple locations, Lane, in partnership with Sunquest are proud to offer a range of reliable, secure, easy

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Lane Attends the 2017 Sunquest User Group Conference

As a leading provider of integrated messaging, fax and edi solutions for the Medical and Healthcare sector, Lane Telecom is attending the 2-17 Sunquest User Group conference from the 21st – 25th August 2017. SUG, Inc. is an independent not-for-profit corporation founded to foster and develop skills and training on the Sunquest Information Systems suite

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Lane Telecommunications Grow The Team

As a result of Lane Telecommunications growth strategy, the recent acquisition of Vitanium Systems Ltd and technology partnerships, Lane is pleased to announce it has expanded the team in the New Jersey office. Lane would like to welcome Fernando Cuco, Dominique Betts-Payne and Christopher Martin. These new roles will complement the current office capabilities and

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Lane Telecommunications and T38Fax Incorporated Joint Press Release

Lane Telecommunications and T38Fax Incorporated are pleased to announce that they have successfully completed interoperability testing of Lane’s Passport4000 fax system component with T38Fax’s Power-T.38 service. Passport4000 is at the heart of the Lane Telecommunications service offering and is its core messaging system. It provides a central networked resource for sending and receiving messages of

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Healthcare Spending on Data Security

In tоdау’ѕ сurrеnt еnvіrоnmеnt, hеаlthсаrе dаtа is еxроѕеd tо more реорlе, іn mоrе рlасеѕ аnd on mоrе dеvісеѕ, іnсludіng smartphones, lарtорѕ аnd іnсrеаѕіnglу, internet of things (IоT) dеvісеѕ. In fact, a rесеnt rероrt found thаt 60% of US healthcare rеѕроndеntѕ rероrtеd their оrgаnіzаtіоn wеrе deploying to сlоud, big dаtа аnd IoT оr соntаіnеr еnvіrоnmеntѕ wіthоut

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.