In a legal dispute, a regulatory investigation, or a payer audit, the question of whether a specific document was transmitted and received on a specific date is frequently the central evidentiary question. The answer to that question depends on what record the sending organization can produce, how that record was generated, and how reliably it […]
What Makes a Fax Transmission Legally Defensible Read More »
When people argue that fax is outdated from a security perspective, the assumption underlying that argument is usually that fax is easier to intercept than modern alternatives. The image that comes to mind is a shared machine in a hallway, documents sitting unattended in an output tray, or an analog signal traveling over a phone
Why Fax Is Harder to Intercept Than Most People Think Read More »
After a fax is delivered through Fax 2.0 and the etherFAX network, the fax content is destroyed using FIPS 140-2 compliant deletion. The document itself does not persist in Lane’s or etherFAX’s infrastructure after delivery is confirmed. Only the call record details, the transmission metadata including timestamp, sender, recipient, and delivery status, are retained for
FAQ Friday: What Happens to Fax Content After It Is Delivered? Read More »
Yes. Lane enters into HIPAA Business Associate Agreements with healthcare customers as a standard part of the Passport and Fax 2.0 implementation process. A BAA is not an optional add-on or a premium tier requirement. It is a baseline component of how Lane works with covered entities and their business associates. Why This Matters Any
FAQ Friday: Does Lane Support HIPAA Business Associate Agreements? Read More »
Prior authorization denials are one of the most significant and persistent sources of revenue cycle risk in healthcare. The American Medical Association’s 2024 prior authorization survey documented that physicians and their staff spend an average of nearly two full business days per week on prior authorization tasks, and that the volume of denial and appeal
How Revenue Cycle Teams Use Fax to Manage Prior Auth Denials and Appeals Read More »
Hospital pharmacy departments manage one of the most documentation-intensive and compliance-sensitive workflows in a hospital. Medication orders arrive from prescribers and need to be verified, processed, and dispensed accurately. Prior authorization requests for specialty medications go to payers and require timely responses before treatment can begin. External communications with specialty pharmacies, long-term care facilities, and
How Hospital Pharmacy Teams Use Fax for Medication Orders and Prior Authorization Read More »
Patient transfers between acute care hospitals and post-acute facilities, whether skilled nursing facilities, inpatient rehabilitation facilities, or long-term acute care hospitals, are among the highest-risk transitions in healthcare. The patient is moving from one care environment to another with different staffing, different systems, and different levels of clinical intensity. The quality of the handoff documentation
How Fax Supports Patient Transfer Communication Between Acute and Post-Acute Facilities Read More »
Consumer fax services occupy a specific and growing share of the fax market. They are easy to sign up for, inexpensive by comparison to enterprise platforms, and functional for the basic task of sending and receiving faxes. For a small business sending occasional documents with no regulatory obligations, they are a reasonable option. For healthcare
The Compliance Risks Nobody Talks About With Consumer Fax Services Read More »
When healthcare organizations, financial institutions, and other regulated enterprises evaluate fax platforms, encryption frequently appears on the vendor checklist as a yes or no item. The vendor says yes, the checkbox gets marked, and the evaluation moves on. The problem is that encryption is not a binary. The type of encryption applied, where it is
What Encryption Standards Your Fax Platform Should Support Read More »
A hospital or large healthcare organization is not a single fax environment. It is dozens of fax environments operating simultaneously under the same roof, each with different workflows, different volume profiles, different compliance requirements, and different consequences when something goes wrong. The emergency department needs faxes processed immediately at any hour. The laboratory needs result
Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.
Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.
