Chloe Williams

There have been at least five major waves of digital transformation in the past three decades, each of which was predicted to displace fax as a business communication channel. EHR adoption was supposed to replace it. Health information exchanges were supposed to replace it. Secure email was supposed to replace it. Unified communications platforms were […]

Most organizations have some version of fax compliance: a policy that references HIPAA, a BAA somewhere in a vendor file, a general expectation that staff use fax appropriately. What most organizations do not have is a fax compliance program in the structured sense, meaning a defined set of controls, documented procedures, assigned ownership, and a

Yes. Passport supports automated fax transmission from business applications through its API and through certified integrations with a range of EHR, LIS, CRM, and document management platforms. Automated fax is one of the primary ways that high-volume organizations use Passport to eliminate the manual initiation step from fax-dependent workflows. How Automated Fax Works Passport’s API

When organizations evaluate a fax platform migration, the conversation typically centers on platform features, compliance architecture, integration capability, and cost. Fax number porting is often treated as an administrative detail to be sorted out during implementation. Organizations that have been through a migration know it is not a detail. It is one of the most

Toxicology laboratories sit at the intersection of clinical medicine, workplace compliance, legal proceedings, and public safety in a way that few other laboratory disciplines do. The results they generate are used to guide treatment decisions for overdose patients, determine employment outcomes for workers subject to drug testing programs, provide evidence in criminal and civil legal

Infrastructure decisions reveal organizational values in ways that strategy documents and mission statements do not. The systems an organization invests in, maintains carefully, and treats as mission-critical reflect what it actually believes matters. The systems it defers, tolerates in a degraded state, and manages reactively reflect a different set of priorities, often implicitly held rather