Chloe Williams

Critical value communication is one of the most patient-safety-critical workflows in a hospital-based laboratory. When a test result falls outside the range that indicates a life-threatening condition, that result needs to reach the clinical team caring for the patient immediately, and the laboratory needs documentation that the communication occurred, who received it, and when. The […]

Pediatric practices have a fax workload that looks different from most other clinical settings. In addition to the referral and care coordination workflows that all outpatient practices manage, pediatricians handle a high volume of school, camp, and sports-related forms that require timely turnaround for patients and families who have immediate needs: a sports physical clearance

Emergency departments operate in an environment where communication speed and reliability are not preferences. They are patient safety requirements. A patient who needs to be transferred to a trauma center, a cardiac catheterization lab, or a stroke center needs that transfer to happen on a timeline measured in minutes, and the documentation that travels with

Oncology practices operate at the intersection of clinical complexity and administrative intensity. A patient receiving cancer treatment may be seeing a medical oncologist, a radiation oncologist, a surgical oncologist, and a primary care physician simultaneously, with specimens going to a pathology lab, imaging going to a radiology group, and infusion treatments happening at a separate

Hospice and home health agencies operate in one of the most logistically complex care delivery environments in healthcare. Care is provided in the patient’s home, in assisted living facilities, and in nursing homes, by clinical staff who are dispersed across a wide geographic area and rarely in the same physical location as the administrative and

Yes, and it is one of the areas where Lane’s four-decade track record gives organizations a meaningful advantage over newer fax providers. Lane supports fax transmission across more than 50 countries, with implementations ranging from large financial institutions to healthcare networks operating across multiple international markets. International faxing through Passport works through the same platform