Chloe Williams

Yes, and for many organizations, this is one of the most impactful workflow improvements they make when they switch to a modern faxing solution. The short answer is that Lane’s Passport platform supports fax-to-email and email-to-fax functionality, which means your team can send and receive faxes directly through their existing email clients, whether that’s Microsoft […]

If you work in a clinical laboratory, you already know the challenge. Lab results arrive by fax around the clock, from multiple ordering physicians, across multiple departments, often with no clear system for who picks them up, when, or whether they were acted on. A result sitting in a fax queue is a patient safety

The conversation comes up in nearly every healthcare IT department at some point. The fax server is aging. The hardware warranty has expired. The software version running on it is no longer actively supported by the vendor. Someone from clinical operations is asking what the plan is. And the IT director is weighing options that

Ask anyone working in healthcare IT why fax still exists in 2025 and you will get a version of the same answer: because everything else failed to replace it. That is not nostalgia. It is a structural reality rooted in how clinical data actually moves between organizations. And nowhere is that reality more clearly visible

Interoperability has been the defining goal of healthcare IT investment for more than a decade. The vision is straightforward: patient data should move between systems, providers, and organizations without friction, without manual intervention, and without creating gaps in the clinical record. HL7, FHIR, health information exchanges, and EHR API layers have all expanded what is

Yes, and at Lane, this is something we treat as a foundational requirement, not an afterthought. Online faxing done right is not just as secure as traditional faxing. It is significantly more secure. Why Security Matters More Than Ever In Faxing Fax transmissions routinely carry some of the most sensitive documents in any organization: patient

The prevailing narrative in enterprise technology is that everything is moving to the cloud. Faxing has not escaped this narrative. Cloud fax vendors have spent years arguing that on-premise fax infrastructure is outdated by definition, that any organization still running servers should be migrating, and that the only question is when. For some organizations, that

In most enterprise fax environments, the IT team operates reactively. A fax failure becomes visible when a user calls to ask why their document never arrived. By the time the investigation starts, the clinical impact has already happened, the business process has already stalled, or the compliance window has already closed. Reactive fax management is

If you work in healthcare IT, you have probably had a version of the same conversation more than once. The fax server is aging. The hardware is out of warranty. The software version is no longer actively supported. Someone wants to know what the modernization path looks like. The answer used to involve either a