If you’ve spent any time working in or around a clinical laboratory, you already know the answer. Fax isn’t going anywhere. Despite decades of promises that email, EHR portals, and secure messaging would finally kill it, fax remains one of the most widely used communication methods in healthcare, and labs are at the center of […]
Why Clinical Labs Still Rely on Fax (And Why That’s Not Changing) Read More »
When a lab technician identifies a critical value, a potassium level that could signal cardiac arrest, a platelet count that indicates internal bleeding, a troponin result pointing to an active heart attack, speed of communication becomes a direct patient safety issue. How that result gets from the lab bench to the ordering physician within the
How Hospitals Use Fax to Communicate Urgent Lab Results Read More »
If you search “HIPAA-compliant fax,” you’ll find dozens of vendors claiming the label. But “HIPAA-compliant” is not a certification, a government designation, or a verified standard. It is a claim, and one that vendors use loosely. For healthcare organizations transmitting Protected Health Information (PHI), understanding what genuine HIPAA compliance actually requires in a fax service
What Makes a Fax Service Truly HIPAA-Compliant? (And What to Watch Out For) Read More »
When healthcare organizations evaluate fax vendors, the conversation typically starts with one question: “Are you HIPAA-compliant?” It’s the right question to ask. But it’s not the only one that matters. HIPAA compliance establishes a legal floor for protecting patient data in the United States. ISO 27001 certification establishes a globally recognized standard for how an
ISO 27001 vs. HIPAA – How Lane Meets Both Standards for Secure Faxing Read More »
Administrative complexity is one of the most persistent, and costly, challenges facing clinical laboratories today. Healthcare organizations collectively process an estimated 21 billion documents annually, generating hundreds of billions of dollars in administrative complexity costs industry-wide. Fax is a significant contributor to that burden, not because fax itself is the problem, but because most labs
5 Ways Labs Are Reducing Administrative Burden with Smarter Fax Solutions Read More »
Most businesses do not realize the full cost of what they are running. When a fax machine works well enough to get documents from one place to another, it is easy to treat it as a solved problem. But “working” and “working efficiently” are very different things. The comfort of the familiar Legacy fax systems
FAQ Friday: Why Do Businesses Still Use Outdated Fax Systems? Read More »
The Short Answer: Absolutely. It might surprise you, but faxing is not only still relevant, it’s an essential communication tool in many of today’s most important industries. Security and Compliance That Other Channels Can’t Match Faxing has persisted for good reason: it offers a level of security, legal validity, and reliability that other communication methods
FAQ Friday: Is Faxing Still Relevant? Read More »
If you’re looking for a more flexible way to manage your communications, Passport’s Personal Communications Center, or PCC, might be exactly what you need. The PCC is a powerful desktop client application that gives users a user-friendly alternative to traditional email interfaces. From your desktop, you can prepare, send, track, and receive messages directly through
FAQ Friday: What is Lane’s Passport Personal Communications Center (PCC)? Read More »
We’re excited to share that Lane will be attending the 2026 Arkansas Laboratory Conference, hosted by the Arkansas Chapter of the American Society for Clinical Laboratory Science (ASCLS-AR). 📅 Date: Friday, April 17, 2026 📍 Location: Benton Event Center | 7322 I-30, Benton, AR 72019 🕗 Time: 8:00 AM – 4:00 PM CT About the
Lane Is Heading to the 2026 Arkansas Laboratory Conference! Read More »
One of the most powerful features of Lane’s Passport platform is its ability to intelligently route messages, automatically, accurately, and without requiring manual intervention. Passport is designed to make document delivery seamless. It can route incoming messages to individual users, workgroups, or workflows, whether they are inside or outside your organization. Simple Routing Rules Routing
FAQ Friday: How Does Routing Work with Passport? Read More »
Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.
Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.
