The etherFAX network is a purpose-built secure cloud fax transmission network that underlies Lane’s Fax 2.0 product and the cloud transmission layer of Passport. When a fax is transmitted through Fax 2.0 or Passport, it routes over the etherFAX network rather than through traditional PSTN telephone infrastructure.
What Makes etherFAX Different From Standard Fax Networks
Most legacy fax infrastructure routes over PSTN analog lines, which carry fax signals as audio tones over circuit-switched telephone connections. That architecture has reliability limitations when translated to IP networks because fax signals are sensitive to the packet loss and jitter that IP networks produce. VoIP-based cloud fax services inherit those limitations because they adapt voice infrastructure for fax rather than building infrastructure specifically for fax transmission.
The etherFAX network was designed specifically for fax, not adapted from voice infrastructure. It uses Time Division Multiplexing for fax connectivity and TLS encryption for transmission security, providing the reliable and encrypted fax transmission path that regulated industries require. The post on what T.38 is and why it matters for fax reliability covers the protocol-level dimension of fax-over-IP reliability.
The Compliance Credentials
The etherFAX network is HITRUST certified, which represents independent validation of its security management practices against a framework that incorporates HIPAA requirements. Its data centers are PCI Level 1 certified. Fax content transmitted through the network is destroyed after delivery using FIPS 140-2 compliant deletion, which means PHI does not persist in the network infrastructure after the transmission is complete.
These credentials are relevant for healthcare organizations evaluating whether a cloud fax solution meets their compliance requirements and for any regulated industry where the security of the underlying transmission network is subject to audit or review.
Lane’s Partnership With etherFAX
Lane’s partnership with etherFAX is a long-standing relationship that is foundational to how Fax 2.0 and Passport’s cloud transmission capabilities work. When organizations choose Lane’s products, they are choosing a platform built on etherFAX’s network architecture, which is what provides the reliability, security, and zero-PSTN architecture that distinguishes Fax 2.0 from consumer and VoIP-based cloud fax alternatives.
The post on what makes Fax 2.0 different from traditional cloud fax covers how the etherFAX network architecture translates into operational and compliance advantages. For organizations that want to understand the technical foundation of Lane’s fax transmission in more depth, contact the Lane team or schedule a strategy call.
