2024 Recap: New Features, Partnerships, & More




Lane has always been dedicated to listening to and meeting the needs of our loyal customer base, and 2024 was no exception. This past year was packed with exciting milestones, groundbreaking features, and strengthened partnerships.

We’re thrilled to reflect on our achievements and offer a sneak peek at what’s on the horizon for 2025!

2024’s Biggest Wins and Accomplishments

  • Beta Teams Integration: We began the exciting process of integrating with Microsoft Teams to expand our communication solutions further.
  • Partnerships with Paperwise and T38: We’ve engaged in two strategic partnerships that improved our tech ecosystem and set the stage for long-term innovation.
  • Passport Client App for Mac: The standalone Passport App empowers seamless communication without the need for a web browser. See how it works.
  • DirectTrust Accreditation: Lane joined DirectTrust as a Secure Fax Provider, reinforcing our commitment to the utmost security in digital faxing.
  • Launch of Multithreading for Fax 2.0: A new feature that lets you send up to 20 faxes simultaneously over a single driver, boosting both efficiency and cost savings. Learn more about our multithreading feature.
  • Recognition in HorseTech: We made waves in unexpected places, like the prestigious HorseTech network, showcasing the versatility and adaptability of our solutions.

Exciting New Additions

  • Quarterly Webinar Series: Throughout 2024, we launched educational webinars to connect with and empower our users—strengthening our community one session at a time.
  • ISO 27001 Recertification: We successfully renewed our ISO 27001 certification, ensuring our adherence to top-notch information security standards.

Events That Made an Impact

Lane didn’t just dabble—we were all in this year when it came to key events and trade shows. Some of the highlights include:

  • TechEx
  • Mayo Clinic – Leveraging the Laboratory
  • Dublin Tech
  • Clinisys Customer Summit ’24

Our 2025 Roadmap

After a stellar 2024, we’re setting our sights even higher. Here’s the 2025 roadmap for Lane:

Continued Webinar Series

We’re keeping the momentum from 2024 going with a new lineup of quarterly educational webinars designed to ensure that our tools and services remain accessible, understandable, and impactful for all users.

Exciting New Features

  • Salesforce Fax Connector: We’re building seamless integration with Salesforce to enhance workflows for businesses relying on customer relationship management (CRM) tools at scale.
  • iOS Enterprise Status App: Apple users will soon get an iOS-native option to monitor and manage the status of their communications directly from their devices.
  • Top-Secret Partnerships (For Now!): We’re currently in talks with exciting new partners to add cutting-edge solutions to our portfolio. Stay tuned for an official announcement.

Events on the Horizon

We’re also gearing up to attend and connect with industry professionals at several must-attend events, including:

  • Mayo Clinic in Nashville
  • Clinisys Customer Summit in Arizona

Onsite Training Programs

We will introduce in-person training sessions for enterprise customers in 2025, ensuring they can fully harness the power of our tools and services.

A Thank You to Our Loyal Customers

None of this would be possible without you—our loyal customers and partners. Your trust and feedback fuel our mission to innovate and improve continuously. Whether you’re a small business owner, a healthcare provider, or a global enterprise, we’re here to empower your communication and workflows every step of the way.

We’re excited to keep building the future of secure and efficient communication with you. Here’s to a remarkable 2025!

-The Lane Team

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.