FAQ Friday: What is Fax 2.0?




Fax 2.0 is Lane’s cloud-based faxing solution that combines the security and compliance of traditional fax with the flexibility of modern internet communications. Rather than relying on physical fax machines or analog phone lines, Fax 2.0 allows organizations to securely send and receive documents entirely over the internet.

This makes it possible to maintain trusted fax workflows without the limitations of legacy infrastructure.

Eliminating Legacy Fax Infrastructure

With Fax 2.0, organizations no longer need to support:

  • On-premise fax servers
  • PSTN phone infrastructure
  • Dedicated fax hardware
  • Ongoing maintenance and support costs associated with physical systems

By removing these components, businesses can reduce infrastructure complexity and operational overhead while maintaining continuity in their document exchange processes.

Security and Compliance in the Cloud

Fax 2.0 enhances document security through encrypted transmissions and secure data handling practices. This allows organizations in regulated industries such as healthcare, finance, and legal to continue sending sensitive information while meeting compliance requirements like HIPAA.

Built-in auditability and monitoring also ensure visibility into document transmissions, helping support internal governance and regulatory reporting needs.

Reliable, Scalable Communications

Because Fax 2.0 operates in the cloud, organizations benefit from improved scalability, monitoring, and disaster recovery capabilities. This enables teams to modernize their communications environment without sacrificing the reliability or compliance traditionally associated with fax.

In short, Fax 2.0 delivers the dependability of traditional fax with the flexibility and resilience of cloud-based communications, making it an ideal solution for organizations transitioning away from on-premise systems.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.