How to Get the Most Out of Your Faxing Solution

Today’s multidimensional business landscape constantly demands more from organizations: more connectedness, reliability, and scalability. To succeed in this environment, business enterprises need a way to break through the noise and ensure the right data goes to the right place—that’s where Lane’s Fax 2.0 comes in.

Fax 2.0 streamlines mission-critical communications with advanced features and offerings, helping businesses to maximize their fax solution and support business growth. This post will explore how our customers are maximizing their fax solution with Fax 2.0, the strategies business enterprises can use to evaluate their solution’s effectiveness, and the most interesting fax use case we’ve seen yet.

Measuring Fax Service Productivity 

Measuring fax service productivity is crucial for enterprises that rely heavily on fax communication. As such, businesses should contact their fax provider to determine how to maximize the usage of their enterprise fax services. Doing so will help to evaluate their service’s current usage and explore other ways to optimize its features, such as migrating to Fax 2.0 from fax cards or SR140s.

By upgrading to Lane’s fax solution, enterprises can attain a higher level of security while solving common issues like fax cut-offs and slow transmission speeds, resulting in more efficient and reliable service. As a result, enterprise fax will be more productive and enable businesses to send and receive faxes promptly and securely.

Leverage Lane’s Free Fax Application & Dedicated Support Team for Troubleshooting

Our users can leverage their fax workflows better by taking advantage of our Enterprise Status Manager application. This free tool will alert users via email when there is an issue with their fax server application, ensuring that they are always informed and can take action quickly.

In addition to being easy to install directly on the fax server application, the Enterprise Status Manager can also be installed on a different server, providing an added layer of protection in case of a system failure. By leveraging this tool, Fax 2.0 users can effectively monitor their fax server performance, keep track of the service’s activity, and be notified when any issue occurs.

How this Lane Customer Minimizes Fax Downtime & Maximizes Efficiency

Regarding business fax services, downtime can be a significant setback. One customer of ours knows this all too well, having experienced issues with their DocConvert application and services failing after server reboots. Having someone constantly available to monitor the server regularly was not a feasible option.

The Lane team ended up suggesting installing the Enterprise Status application. As a result, whenever an issue meets specific predefined parameters, a single user or multiple users will get an email notification. This level of foresight allows fax users at this enterprise to take the necessary action to minimize downtime.   

An Innovative Use Case for Fax & Final Thoughts

The Cloud and SaaS technologies are revolutionizing how businesses operate, and Lane’s comprehensive fax solution, Fax 2.0, is no exception. The latest innovative use case we’ve seen for our fax solution is a customer using our product for cloud base(SaaS) hosting of our application along with CliniSys Powerpath. In turn, this customer has eliminated the need and cost for on-premises hardware. 

There’s never been a better time to embrace the future of fax solutions and turn your enterprise into a modern and efficient powerhouse. By adopting Fax 2.0 into its business communications strategy, businesses can maximize productivity while always benefiting from top-notch support from our reliable team at Lane. Contact Lane today and ride the wave of fax innovation.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.