etherFAX® ERIS & Lane™: Commonly Asked Questions About the Versatile Fax Product

Fax has been a critical communication tool for organizations for decades, especially in industries like healthcare, finance, legal, and government, where sensitive documents need to be transmitted securely. However, traditional fax servers have become outdated and come with a host of complexities associated with their usage. This is where ERIS, a lightweight, containerized fax solution, provides a streamlined faxing experience for various businesses and organizations. Here, we will discuss ERIS and the part Lane plays in helping customers to get the most out of this faxing solution. 

What is ERIS?

ERIS is a cost-effective, lightweight, and containerized application that enables businesses to replace many local fax server functions and eliminate the complexities associated with traditional “rip-and-replace” fax server applications. With ERIS, companies can easily send and receive faxes via the drop directory without the need for programming APIs. ERIS also supports business standard configurations like Windows, Linux, and Docker, making it a perfect fit for organizations of all sizes.

How Do Businesses Benefit from Using ERIS?

ERIS is designed for organizations utilizing an existing fax server for routing and requires no infrastructure. It can be easily integrated without configuration, making it a complete replacement for an organization’s current EIM. ERIS also supports Windows, Linux, and Docker, freeing businesses from the hassle of supporting multiple systems.

How Does etherFAX & Lane Support ERIS?

ERIS is etherFAX’s solution, and Lane is a reseller of this offering, as well as an ERIS certified integrator. This mutually beneficial partnership makes it easy for businesses to integrate with the etherFAX network. The application processes outbound jobs from file systems and delivers them securely to the etherFAX network, where all transactions are safely sent and received. Moreover, the solution requires zero configuration, supports email SMTP and various office document types that businesses use daily.

Is ERIS a Good Fit for Healthcare Organizations?

ERIS is an excellent fit for those migrating to or currently using the EPIC EHR system, making it incredibly versatile for healthcare organizations. ERIS is available on EPIC’s Connection Hub and easily integrates with Allscripts, EPIC, NextGen, or Cerner EHRs. This makes it easy for organizations to send and receive secure faxes without worrying about the hassle of traditional fax servers.

What’s an Example of ERIS in Action?

One of our clients, a hospital, uses ERIS to send and receive secure faxes with more than 70 DIDs for inbound routing to email addresses and printers. ERIS has helped them improve their workflow significantly and made it easier for their staff to send and receive faxes without security concerns.

Businesses Everywhere Use ERIS for a Streamlined Faxing Experience

ERIS is the perfect faxing solution for businesses and organizations of all sizes seeking to streamline workflows and eliminate the complexities associated with traditional fax servers. etherFAX and Lane offer a secure and comprehensive solution companies can rely on for all their faxing needs. Organizations can now modernize business communication with ERIS and simplify workflows for better business outcomes. 

Contact Lane today and learn how ERIS can transform your business communications. 

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