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If your organization sends or receives faxes containing Protected Health Information, a documented fax retention policy isn’t optional. It’s required. Yet most healthcare organizations either don’t have one, have one that’s incomplete, or have one that was written years ago and never updated to reflect how fax workflows have actually evolved. This guide covers what […]

If you’ve spent any time working in or around a clinical laboratory, you already know the answer. Fax isn’t going anywhere. Despite decades of promises that email, EHR portals, and secure messaging would finally kill it, fax remains one of the most widely used communication methods in healthcare, and labs are at the center of

If you search “HIPAA-compliant fax,” you’ll find dozens of vendors claiming the label. But “HIPAA-compliant” is not a certification, a government designation, or a verified standard. It is a claim, and one that vendors use loosely. For healthcare organizations transmitting Protected Health Information (PHI), understanding what genuine HIPAA compliance actually requires in a fax service

If you’re looking for a more flexible way to manage your communications, Passport’s Personal Communications Center, or PCC, might be exactly what you need. The PCC is a powerful desktop client application that gives users a user-friendly alternative to traditional email interfaces. From your desktop, you can prepare, send, track, and receive messages directly through

We’re thrilled to announce that Lane is a proud sponsor at this year’s Virtual Clinisys Customer Summit (CCS 2026), taking place April 7–9, 2026. This year’s event brings together a broad cross-section of the Clinisys customer community for an immersive virtual experience, featuring focused product sessions, customer success stories, and interactive workshops, all delivered live

Lane is shining the Employee Spotlight on a team member whose dedication has played a pivotal role in our company’s growth and success over the past six years—our esteemed Product Support Specialist, Chris Martin.  Six Years of Service Excellence For the entirety of Chris’s 6-year tenure at Lane, he has been the driving force in