FAQ Friday: What is Lane’s Passport Personal Communications Center (PCC)?




If you’re looking for a more flexible way to manage your communications, Passport’s Personal Communications Center, or PCC, might be exactly what you need.

The PCC is a powerful desktop client application that gives users a user-friendly alternative to traditional email interfaces. From your desktop, you can prepare, send, track, and receive messages directly through Passport, bypassing the email latencies, storage limitations, and audit compliance concerns that come with standard email systems.

What You Can Do with the PCC

The PCC is built to handle the full lifecycle of a message:

  • Create messages with text and attachments addressed to multiple destinations simultaneously
  • Apply priority settings, delayed dispatch, and custom cover sheets
  • Track messages in real time, and resubmit, re-route, or cancel them as needed
  • Retrieve historical messages or query the system audit trail on a personal or departmental basis

Built-In Approval Workflows

For organizations that require approval workflows, the PCC supports automatic approval systems,  including the ability to prevent designated approvers from approving their own messages, and the option to attach written reasons when a message is rejected.

Seamless Windows Integration

Built on the .NET framework and running on Microsoft Windows, the PCC lives quietly in your system tray and notifies you the moment a new message arrives or final delivery has been confirmed.

Implement Passport PCC

Curious about how the Passport PCC could simplify communications for your team? Get in touch with Lane and we’ll walk you through it.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.