How Departments in Healthcare use Faxing

Faxing is a common method of communication amongst many organizations, particularly in healthcare. Its use case varies by department, and its different functions make it an essential tool in various operational settings. From security and compliance to streamlined communication between systems, fax can be used in different ways to fit departmental needs. Here, we will explore how various healthcare departments use faxing and how they can benefit from it.

Faxing by Department: Accounting, HR, Billing, & More 

Accounting and billing departments in healthcare organizations rely heavily on faxing to send invoices and billing information. Desktop faxing is a popular solution used by billing departments, as it enables employees to send and receive faxes quickly and securely without needing a physical fax machine. Accounting departments can also use faxing for faxing invoices to clients or vendors. 

For human resources departments, faxing is used to transmit highly sensitive employee information such as social security numbers, salary information, and other private data. Faxing helps to ensure that this information is sent securely and confidentially, adhering to compliance obligations.

Finally, faxing for laboratory departments allows for the  exchange of patient information between systems and providers. This enables lab technicians to send patient results to doctors or clinics who ordered the test, ensuring the data is transmitted quickly and securely. Additionally, patient lab results can be faxed directly to patients who have requested them.

How Faxing Works with Laboratory Information Software 

Labs rely on laboratory information software (LIS) such as Clinisys, to manage patient data, workflow, and processes. Faxing is an essential component of LIS, as it enables the transmission of patient results to other healthcare providers, regardless of electronic health record system compatibility. LIS can be integrated with faxing solutions, enabling automatic faxing of patient outcomes to physicians, clinics, and patients.

Fax Solutions for Billing Departments

Billing departments use faxing solutions to send information that may have patient data on bills securely. This communication is vital as it enables billing departments to exchange the details of services provided to a patient, allowing clinics or insurance providers to pay those bills accurately.

Faxing helps to ensure that billing departments comply with security and privacy regulations when transmitting sensitive information. Sending a fax with sensitive data like PHI ensures that any billing documentation included is secure and does not risk becoming a data compromise. Furthermore, with auditing capabilities, fax makes it easier to confirm with the other party that the documents have been received securely. 

Contact Lane Your Diverse Faxing Needs

The value of faxing in various departments across multiple industries cannot be underestimated. Whether transmitting secure financial documents, ensuring confidential employee information, or seamlessly communicating patient data, faxing solutions like desktop faxing prove to be an indispensable tool. 

Contact Lane today to learn why our faxing solution is the best fit for your organization’s communication needs. 

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.