Blog

Recently, the Lane team hosted an informative webinar focused on Passport’s Enterprise Status Manager. This session, led by our Sales Account Manager, Dave Rudnick, and Product Support Specialist, Christopher Martin, was aimed at introducing the application’s robust features and capabilities to a diverse attendee group comprising a health system, a pathology group, a global banking […]

Businesses are constantly in search of more secure and versatile alternatives to traditional email for their communication needs. Enter Lane’s Passport’s Personal Communications Center (PCC) – one of our system components,  revolutionizes the way you handle business communications. With PCC, you have the ability but you can also effortlessly track communications and manage fax-to-email communication.

Fax tracking is an essential aspect of managing any enterprise fax application. It allows businesses to keep track of important documents, ensuring they are delivered to the correct recipients and handled efficiently. However, keeping track of faxes can be challenging for organizations with a high volume of fax transmissions. With Lane’s Enterprise Status Manager feature,

Faxing is a common method of communication amongst many organizations, particularly in healthcare. Its use case varies by department, and its different functions make it an essential tool in various operational settings. From security and compliance to streamlined communication between systems, fax can be used in different ways to fit departmental needs. Here, we will

As Lane always strives to expand our network and knowledge in the healthcare industry, attending the HIMMS Arkansas Chapter virtual meeting proved to be a valuable experience. HIMSS, a healthcare information and management systems society, is a mission-driven non-profit organization with a global health community that has been around for more than 60 years. With

As we wind down another successful year at Lane, we cannot help but reflect on our remarkable achievements and our positive impact on our customers’ businesses. But before delving into all the great things we accomplished in 2023, here’s a recent fun fact: did you know that country music icon Dolly Parton prefers fax as

Today, Lane is spotlighting our valued team member, Ray. As a software engineer for Lane, Ray has been with Lane since 1980 and has been helping to develop and improve our fax solutions while witnessing several changes in the industry. With 43 years of experience, Ray has seen it all and is a valuable asset

As the healthcare sector continues to experience advancements in technology, labs are searching for reliable, scalable, secure, and cost-effective communication solutions. HIPAA regulations have placed stringent security measures on how patient data is shared, and faxing has proven a secure and reliable method for transmitting sensitive information, such as lab results.  However, labs need a

Fax has been a critical communication tool for organizations for decades, especially in industries like healthcare, finance, legal, and government, where sensitive documents need to be transmitted securely. However, traditional fax servers have become outdated and come with a host of complexities associated with their usage. This is where ERIS, a lightweight, containerized fax solution,

Maintaining customer loyalty is a critical component of any successful business, and Lane has achieved this with a steady customer base for years. In fact, our customer NPS score is 90! The faxing industry is ever-changing, and Lane has kept up with the evolution of fax solutions. Below, we delve into how Lane meets customer