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When a lab technician identifies a critical value, a potassium level that could signal cardiac arrest, a platelet count that indicates internal bleeding, a troponin result pointing to an active heart attack, speed of communication becomes a direct patient safety issue. How that result gets from the lab bench to the ordering physician within the […]

When healthcare organizations evaluate fax vendors, the conversation typically starts with one question: “Are you HIPAA-compliant?” It’s the right question to ask. But it’s not the only one that matters. HIPAA compliance establishes a legal floor for protecting patient data in the United States. ISO 27001 certification establishes a globally recognized standard for how an

Administrative complexity is one of the most persistent, and costly, challenges facing clinical laboratories today. Healthcare organizations collectively process an estimated 21 billion documents annually, generating hundreds of billions of dollars in administrative complexity costs industry-wide. Fax is a significant contributor to that burden, not because fax itself is the problem, but because most labs

Most businesses do not realize the full cost of what they are running. When a fax machine works well enough to get documents from one place to another, it is easy to treat it as a solved problem. But “working” and “working efficiently” are very different things. The comfort of the familiar Legacy fax systems

The Short Answer: Absolutely. It might surprise you, but faxing is not only still relevant, it’s an essential communication tool in many of today’s most important industries. Security and Compliance That Other Channels Can’t Match Faxing has persisted for good reason: it offers a level of security, legal validity, and reliability that other communication methods

We’re excited to share that Lane will be attending the 2026 Arkansas Laboratory Conference, hosted by the Arkansas Chapter of the American Society for Clinical Laboratory Science (ASCLS-AR). 📅 Date: Friday, April 17, 2026 📍 Location: Benton Event Center | 7322 I-30, Benton, AR 72019 🕗 Time: 8:00 AM – 4:00 PM CT About the

One of the most powerful features of Lane’s Passport platform is its ability to intelligently route messages, automatically, accurately, and without requiring manual intervention. Passport is designed to make document delivery seamless. It can route incoming messages to individual users, workgroups, or workflows, whether they are inside or outside your organization. Simple Routing Rules Routing

Yes, Lane is ISO 27001 certified. When it comes to information security, Lane has always been at the forefront of best practices and our ISO 27001 certification is proof of that commitment. ISO 27001 is the leading international standard for information security management. Achieving this certification means an organization has defined and implemented a best-practice

This year marks a major milestone for Lane as we celebrate our 50th anniversary, a golden moment that reflects five decades of innovation, dedication, and growth. A Journey That Began in 1976 When Lane was founded in 1976, the technology landscape looked very different. The first Apple computer was just being designed, and NASA was

As Lane continues helping organizations transition from manual and on-premise fax environments to more modern, digital fax workflows (like Passport and Fax 2.0), one of the most commonly asked questions we still receive is: What is a fax cover sheet? A fax cover sheet is the first page of a fax transmission that provides important