Why Your Document System is Costing You Thousands




Faxing remains essential in many industries, but traditional fax machines are draining budgets in ways most businesses never realize. The costs aren’t always obvious—they pile up through fax machine upkeep costs, endless supplies of toner and paper, IT hours spent troubleshooting breakdowns, and compliance risks that can trigger expensive penalties.

Digital fax solutions like Lane deliver the same functionality at a fraction of the cost. Companies typically save thousands annually by switching from hardware-dependent systems to a cost-effective digital fax solution, which requires no maintenance, consumables, or dedicated phone lines. This transition is one of the simplest ways to achieve measurable digital fax cost savings while improving business document management.

The Hidden Costs of Traditional Faxing

Hardware and Maintenance That Never Ends

Traditional fax machines can cost up to $4,000 just to set up, plus $40 per month per dedicated line. Add maintenance at $50 or more per service call, and the costs keep climbing as parts get harder to source. 

Legacy machines break down often, and IT teams lose valuable hours patching servers and troubleshooting issues instead of focusing on projects that drive revenue. In the end, you’re paying for lines and hardware whether they’re working or not.

Consumables That Add Up Fast

The average office worker uses 10,000 sheets of paper each year, with 45% discarded by day’s end. U.S. offices collectively consume 12.1 trillion sheets annually. Companies typically spend $8,000 per year on paper alone, plus storage, filing, and management costs. 

Factor in toner cartridges, ink, and the labor of managing physical documents, and those “minor” expenses quickly become significant business faxing expenses. 

Even public fax services aren’t cheap, ranging from 50 cents per page to $3 for international faxes. In contrast, Lane offers flexible digital fax pricing, a secure digital fax solution with subscription tiers to match your business’s page volume, eliminating unpredictable supply costs.

Lost Hours, Lost Revenue

The average professional spends 2.6 hours daily managing communications instead of generating revenue. Manual fax processes exacerbate this issue, as staff spend time printing documents, walking to fax machines, waiting for transmissions, filing confirmations, and re-entering data. 

These inefficiencies are more than inconvenient. Task switching between complex activities reduces productivity by up to 30% while doubling error rates. That translates into slower workflows, fragmented procedures, and higher document processing costs that most businesses never track.

Beyond wasted time, manual faxing, filing, scanning, and sorting all introduce compliance vulnerabilities that can lead to costly penalties. Lane’s secure, digital solution safeguards your documents with end-to-end encrypted fax, audit trails, and built-in compliance controls, while cutting out the expenses of equipment, maintenance, and supplies—helping you save money and improve your business document management. 

Why Other Modern Services Still Cost Too Much

Email, e-signatures, and courier services seem like upgrades, but they introduce new costs. Email lacks the security and legal validity required in many industries. E-signature platforms add monthly subscription fees and often fail to integrate smoothly into existing operations.

Courier services can cost up to $60 per delivery for documents that could be transmitted instantly with digital faxing. These alternatives usually require multiple tools, creating tool sprawl and decentralization that increases training time, process complexity, and overall expenses. 

In the end, these workarounds scatter tasks across disconnected tools, creating silos that cost more while delivering less functionality than a modern fax alternative like Lane’s digital fax solution.

Stop Overpaying for Basic Document Delivery

Your fax system is quietly draining your budget: fax machine upkeep costs, phone lines, supplies, IT hours, and workflow inefficiencies. These costs compound monthly while legacy systems become more expensive and less reliable.

Lane’s digital fax solution eliminates these hidden expenses while providing better functionality and convenience. Companies typically save thousands by upgrading from outdated systems.

Ready to see exactly how much your current system is costing you? Get your free cost analysis and see how much you could save annually by upgrading to Lane’s secure, cost-effective digital fax solution.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.