Why Fax Still Reigns Supreme in the Digital Age




In the age of lightning-fast internet, instant messaging, and cloud integrations, the notion of a fax machine might seem like a relic from a bygone era. However, contrary to the convenience and speed of email, the humble fax machine remains a vital tool for businesses, offering unparalleled security, legal compliance, and reliability. This blog dives into why, contrary to popular belief, fax is not a relic of the past but a critical tool for modern professionals.

Security – Protecting Sensitive Information

When it comes to transmitting sensitive documents, nothing beats the security of a faxing. Unlike emails, which can be intercepted or hacked, fax messages travel directly from sender to receiver over dedicated telephone lines, significantly reducing the risk of data breaches. This makes fax an ideal choice for businesses dealing with healthcare, financial, or other strictly regulated sectors, where maintaining privacy and confidentiality is non-negotiable.

Legal Compliance – The Preferred Choice for Vital Documents

Faxing also reigns supreme in scenarios involving legal documents. Across many jurisdictions, including those of the United States, fax remains explicitly recognized as a legally binding mode of transmitting documents, providing a sense of authenticity and adhering to privacy and legal compliance standards. For businesses navigating numerous contracts and agreements, faxing technology offers a level of formality and validity that the informality of email cannot meet.

Reliability – The Age-Old Strength of Fax

Ask anyone who has had to deal with full email inboxes or dreaded “server down” notifications, and they’ll extol the virtues of the reliability with faxing solutions. Issues like technical glitches, and email malfunctions can significantly impact the timeliness and security of communication. On the other hand, fax does not require the internet to operate. It will consistently deliver your message, making it a robust choice for businesses with critical and time-sensitive communications.

Spam-Free Communication – Direct and Distraction-Free

On the subject of reliability, the prevalence of email spam cannot be overlooked. Filters can often misdirect important messages, and “phishing” emails may increase the risk of data theft. In contrast, fax communications are almost entirely spam-free, ensuring that the message intended to reach its destination does so with precision.

Easy Signature Collection – The Personal Touch

Another critical area where fax excels is in collecting signatures for approval, contracts, and more. While email solutions offer various ways to insert a signature digitally, the acceptance and validity of these digital signatures vary by jurisdiction and can be a source of dispute. With fax, establishments can often rely on physically signed documents, making the method an unquestionable testament to the approval or consent of the parties involved.

Embracing the Time-Tested Technology

While fax is a relic of a different technological era, its unique features position it as a relevant and often preferable tool for businesses around the globe. With security, legal compliance, reliability, direct communication, and signature collection at its core, faxing continues to be critical for operations, especially for industries dealing with sensitive data and legal documents. As businesses navigate the ever-evolving digital communication landscape, the lessons of the faxing is persistence in the contemporary world teach us that in the digital age, the most reliable solution is not always the newest one.

Remain Relevant with Lane

As businesses continue to navigate the complexities of modern communication, faxing continues to be reliable and secure. Lane continues to innovate its faxing functionalities to ensure faxing always remains relevant. Contact our team today to discuss faxing features.

Scroll to Top

Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.