The Clinisys Customer Summit: A Look Inside the Future of Laboratories




Clinisys, a laboratory information management system (LIMS) provider, hosted its annual customer summit last week in Frisco, Texas. Clinicians, lab professionals, and healthcare providers worldwide gathered at the Westin Dallas Stonebriar Golf Resort & Spa to participate in this event and learn about Clinisys’ vision for the future of laboratories. 

This year’s Summit marked a transition for Clinisys as it replaced the Sunquest User Group conference, which consisted of Clinisys alongside its sister companies Sunquest Information Systems and Horizon Laboratory Systems.

Upholding Lane’s Stellar Reputation at the Annual Clinisys Summit

Previously, Clinisys (formerly known as Sunquest) held the Sunquest Users Group, which Sunquest Software’s users ran from labs worldwide. Their latest rebrand stems from the combination of Clinisys, Sunquest, Horizon, and Atlas. As a result, this event is run and developed by Clinisys which includes users and vendors engaging in breakout sessions and special interest groups.

Since becoming a trusted vendor with the lab software provider, Lane has attended the Sunquest Users Group annually. The Lane team was thrilled to connect with current and new users alike, as our products and reputation for customer service and satisfaction is held in high regard.

Lane’s team attended breakout sessions as a vendor, allowing us to strengthen the bond between ourselves and the current customers included in these sessions. The Lane team was able to answer questions about our products concerning Clinisys and provide feedback related to our solutions.

Keynote Speakers & Topics at the Clinisys Summit

Lane was fortunate to learn the story of building the world’s leading laboratory informatics company from the CEO of Clinisys, Michael Simpson. Discussing new imperatives for laboratory clients, the development of Clinisys’s new and improved Lab Information Management System, and their cloud-based Clinisys Laboratory Platform (CLP), the Lane team gained valuable insights into the technology that is transforming laboratories around the world.

CEO Michael Simpson discussed the outlook for 2023 and how Clinisys will still offer the same Reference Lab, General Lab, CopathPlus, and PowerPath as individual site-installed instances. Moving forward, however, CLP is where changes and improvements will occur so customers can maximize their lab’s efficiency and accuracy.

Clinisys is a global provider of products to many laboratories spanning a wide range of industries, including Healthcare, Contract Services, Crop Sciences, Environment, Water, Food & Beverage, and Pharmaceutical and Life Science. Employing approximately 1400 people worldwide, Clinisys expects 3 – 10 years to fully migrate to their new cloud platform, CLP, which includes all the different laboratory types.

Finally, Lane had the unique opportunity to co-present with Annie Carpenter in a breakout session, “Clinisys PowerPath hosted in the Cloud.” We discussed this new offering as well as its architecture, security, processes and operations while giving an overview of Lane’s integral role in transmission success. This is a result of our involvement with security and message routing. 

Fun Attractions & Things To Do at the Clinisys Summit

The Clinisys Summit had no shortage of exciting sessions; the same goes for its attractions. Attendees had access to the Soccer Hall of Fame, where they attended a dinner to immerse themselves in Frisco, Texas’s rich culture.

In addition to visiting the Soccer Hall of Fame, the attendees had a formal dinner and dancing on the last night of the Summit. Here, we could network, mingle, and spend time with the people we had the opportunity to get to know throughout the week.

Key Takeaways of the Clinisys Summit

Lane had several key takeaways from the Clinisys Summit. Having attended numerous SIGs and discussed General Laboratory, CopathPlus, and PowerPath laboratory interfaces, our team connected with prospects and customers about what features they’d like to see next.

Moreover, we learned that since Clinisys already interfaces with leading EHRs Epic and Cerner, if a customer decides to migrate to Epic Beaker, they can still use Clinisys Atlas.

Lane: Dedicated to Elevating Our Presence in the Laboratory Informatics Market

Lane’s team was thrilled to have had the opportunity to attend the Clinisys Summit and contribute to its success in the laboratory informatics market. Attending and participating in the SIGs was an invaluable experience that will help Lane better understand our customers’ needs and further develop our product suite.

Overall, the Clinisys Summit was an immense success, and Lane is looking forward to continuing to build relationships with our customers in this ever-evolving industry. By utilizing all of the insight gained from the Summit, we look to make a lasting impact on the world of laboratory informatics with our innovative faxing solutions.

Contact the Lane team to learn how our faxing solutions can transform your healthcare operations and get the most out of your laboratory informatics.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.