How Faxing Achieves a Return on Investment




When was the last time you reviewed your communication workflows? If you’re juggling multiple systems when it comes to sending and receiving documents, it might be time to consider how your current communications methods aligns with your business needs. This is especially true if your current document exchange setup is eating up more resources than expected.

While faxing may seem like a legacy tool, advancements like secure cloud fax and integrated faxing services are delivering measurable return on investment (ROI) for businesses across sectors.  In fact, faxing capabilities have evolved to drive cost savings, improve security, and streamline workflows. Let’s discuss how modern fax communications achieve ROI for your business.

1. Enhanced Document Security and Compliance 

One of the most critical aspects of faxing ROI is its ability to ensure document security and maintain compliance with regulatory requirements. For business enterprises, legal, and healthcare organizations, privacy breaches can result in severe repercussions.

With faxing, however, such entities can reap the following benefits:

  • Security Breach Prevention: Cloud faxing solutions offer encryption for secure communication, reducing the risk of data loss or breaches that could harm your organization financially and damage its reputation.
  • Total Compliance: Industries must adhere to strict policies, such as HIPAA in healthcare or GDPR in data-focused sectors. Fax services that keep your business compliant also reduce the risk of fines and legal action.
  • Audit Trail for Data Transparency: Every fax communication includes fax message tracking, adding an extra layer of accountability your stakeholders can rely on.

2. Seamless Integration with Communication Workflows 

Faxing is no longer a standalone process. Nowadays, the technology can integrate seamlessly with crucial applications like email, CRMs, EHRs, and even enterprise-wide fax systems, allowing it to play a central role in streamlining workflows. This level of interoperability allows your business to:

  • Prevent Communication Bottlenecks: Secure document exchange via fax ensures smooth operations by eliminating lengthy wait times for approvals or communication gaps.
  • Simplify Workflows: With tools that allow users to seamlessly send a fax via their existing platforms, such as Microsoft Teams and Salesforce, users no longer need to switch between systems, saving time and increasing productivity.
  • Reduce Maintenance Costs: Transitioning to secure cloud fax eliminates the expenses associated with traditional hardware like printers, toner, and fax machines.

3. Tailored Solutions for Every Business 

Every company has unique requirements, but faxing services have evolved to meet these diverse needs. Now, businesses can enjoy customizable solutions via fax APIs and third-party system integrations for perfect alignment with your business operations. 

  • Infrastructure-Friendly: Whether your documents run through email servers, cloud storage, or network directories, fax services integrate seamlessly into various infrastructures without the hassle.
  • Configurable for Success: Faxing capabilities allow IT teams to tailor workflows and even advance their compliance strategies with detailed configuration options. 

Both Cloud Fax and On-Premise Fax Offer ROI

Cost efficiency is a key driver when evaluating faxing ROI. With cloud faxing solutions, businesses benefit from flexible subscription-based pricing while avoiding recurring expenses tied to hardware and supplies, like ink and paper. 

  • Save on Supplies & Space: With no need for paper, toner, or physical storage space, businesses can significantly reduce daily operating costs.
  • Reduce IT Overheads: Moving communications online through secure cloud fax eliminates the need for regular machine servicing and hardware maintenance.

On the flip side, businesses that use on-premise fax servers can also enjoy ROI through greater control over their data processing workflows, maximizing uptime and accuracy. 

Achieve Measurable Faxing ROI with Lane

When you evaluate the ROI of fax communications, it goes beyond a single metric. The value adds up through a combination of compliance protection, workflow streamlining, and integrative capabilities that connect teams and tools across departments. 

Investing in faxing technology like that of Lane can produce long-term savings and measurable impact by reducing inefficiencies, eliminating costly breaches, and supporting confident compliance. 

Considering how faxing can help your business save time, secure your documents, and reduce expenses? Lane offers tailored cloud faxing solutions designed to enhance ROI and meet your business’s unique needs.  Schedule a demo with us today to learn more.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.