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For most organizations, the decision to replace a legacy fax server does not come from ambition. It comes from necessity. The hardware has aged out of warranty. The software version is no longer supported. The IT team is spending time on reactive maintenance that could be spent elsewhere. And somewhere in the building, a business-critical […]

When Lane published a guide on how laboratories use Passport’s Personal Communications Center to manage inbound lab results, it addressed one of the most common use cases in the Lane customer base. But the PCC was not built exclusively for clinical environments. It was built for any organization that sends and receives high volumes of

The term “cloud fax” covers a wide range of products that have almost nothing in common beyond the fact that they route faxes over the internet rather than traditional phone lines. At one end of the spectrum, you have lightweight consumer tools that assign a fax number and deliver documents to an email inbox. At

Fax line costs are one of the most underestimated line items in enterprise IT and communications budgets. Individual line charges look small. But across multiple sites, multiple departments, and multiple years, the cumulative cost of maintaining PSTN-based fax infrastructure adds up to a number that most organizations have never formally calculated. Lane’s Fax 2.0 was

Pathology is one of the most document-intensive disciplines in healthcare. Anatomic pathology reports, surgical specimen results, cytology findings, and critical value notifications all move between the pathology laboratory and ordering physicians, surgeons, oncologists, and clinical teams across facilities that may be separated by miles or managed by entirely different administrative systems. In that environment, fax

Yes, and this is one of the most common requirements we hear from enterprise and healthcare organizations considering a transition to modern faxing. Managing fax across multiple sites, departments, or business units using separate systems creates real problems: inconsistent audit trails, compliance gaps, no centralized visibility into what’s being sent or received, and IT overhead

Yes, and for many organizations, this is one of the most impactful workflow improvements they make when they switch to a modern faxing solution. The short answer is that Lane’s Passport platform supports fax-to-email and email-to-fax functionality, which means your team can send and receive faxes directly through their existing email clients, whether that’s Microsoft

If you work in a clinical laboratory, you already know the challenge. Lab results arrive by fax around the clock, from multiple ordering physicians, across multiple departments, often with no clear system for who picks them up, when, or whether they were acted on. A result sitting in a fax queue is a patient safety

The conversation comes up in nearly every healthcare IT department at some point. The fax server is aging. The hardware warranty has expired. The software version running on it is no longer actively supported by the vendor. Someone from clinical operations is asking what the plan is. And the IT director is weighing options that

Ask anyone working in healthcare IT why fax still exists in 2025 and you will get a version of the same answer: because everything else failed to replace it. That is not nostalgia. It is a structural reality rooted in how clinical data actually moves between organizations. And nowhere is that reality more clearly visible