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T.38 is a telecommunications protocol that was developed specifically to handle fax signals over internet-based connections. If you have encountered reliability problems with fax over VoIP, or if you are evaluating enterprise fax solutions and want to understand why some perform better than others over IP networks, T.38 is worth understanding. The Problem T.38 Was […]

Critical value communication is one of the most patient-safety-critical workflows in a hospital-based laboratory. When a test result falls outside the range that indicates a life-threatening condition, that result needs to reach the clinical team caring for the patient immediately, and the laboratory needs documentation that the communication occurred, who received it, and when. The

Pediatric practices have a fax workload that looks different from most other clinical settings. In addition to the referral and care coordination workflows that all outpatient practices manage, pediatricians handle a high volume of school, camp, and sports-related forms that require timely turnaround for patients and families who have immediate needs: a sports physical clearance

Emergency departments operate in an environment where communication speed and reliability are not preferences. They are patient safety requirements. A patient who needs to be transferred to a trauma center, a cardiac catheterization lab, or a stroke center needs that transfer to happen on a timeline measured in minutes, and the documentation that travels with

Oncology practices operate at the intersection of clinical complexity and administrative intensity. A patient receiving cancer treatment may be seeing a medical oncologist, a radiation oncologist, a surgical oncologist, and a primary care physician simultaneously, with specimens going to a pathology lab, imaging going to a radiology group, and infusion treatments happening at a separate

Hospice and home health agencies operate in one of the most logistically complex care delivery environments in healthcare. Care is provided in the patient’s home, in assisted living facilities, and in nursing homes, by clinical staff who are dispersed across a wide geographic area and rarely in the same physical location as the administrative and

Yes, and it is one of the areas where Lane’s four-decade track record gives organizations a meaningful advantage over newer fax providers. Lane supports fax transmission across more than 50 countries, with implementations ranging from large financial institutions to healthcare networks operating across multiple international markets. International faxing through Passport works through the same platform

For organizations that depend on fax to transmit clinical results, legal documents, financial records, or time-sensitive business communications, a fax outage is not a minor inconvenience. It is an operational disruption with compliance implications and, in healthcare settings, potential patient safety consequences. Legacy fax server environments are particularly vulnerable. When the server goes down, whether

Great question, and one we hear often, because both Passport and Fax 2.0 are enterprise faxing solutions from Lane that move your communications off traditional phone lines and hardware. But they’re built for different environments and use cases, and choosing the right one matters. What Is Passport? Passport is Lane’s flagship integrated messaging platform, and

Organizations that have used Lane’s Passport platform at one site and are expanding to a second, or that are deploying Passport across a new facility after an acquisition or merger, often have the same question before they start: what does this actually look like? The process is more straightforward than most IT teams expect, particularly