Lane Introduces Seamless Fax Receiver & Sender Integration for Salesforce




Lane, a trusted provider of innovative communication solutions, has announced its latest integration designed exclusively for Salesforce users. The new Fax Receiver & Sender Integration brings seamless, real-time fax management directly into Salesforce Lightning, giving sales professionals and businesses greater capabilities in their fax communication.

This robust integration allows users to send, receive, filter, and preview faxes directly within the Salesforce platform, eliminating the need to switch between multiple systems or interfaces. It ensures increased efficiency, better organization, and a smoother user experience through powerful features, such as:

  • Live Fax Retrieval: Users can instantly retrieve incoming faxes in real-time.
  • Fax Sending: Send faxes directly from Salesforce with no limited functions. 
  • Advanced Filtering & Previewing: Easily filter and search faxes by  Received ID,  Time, System File, Destination, and Size.
  • Auto-Refresh: Receive automatic updates every 30 seconds for uninterrupted fax management.
  • Fax Preview Modal: Get a preview of all the information you need without downloading.
  • Real-Time Status Updates: Receive instant updates on the delivery status of sent faxes.
  • Fax Error Updates: Receive immediate updates if message sending or previewing fails.
  • Secure Tunnel: Ensures secure and reliable transmission

Now, Salesforce and Lane users can enhance productivity with automated fax management while enjoying seamless Salesforce integration through a user-friendly Lightning Web Component. Moreover, users can remain organized and efficient with advanced search and filter options, and benefit from real-time updates for sending and receiving faxes.

Faxing remains a critical communication tool for countless businesses and enterprises, and this latest integration empowers those using Salesforce with automated, efficient fax management to stay ahead in their everyday workflows.

Stay Tuned for the Official Salesforce Integration Release

The integration is in its final stages of development and testing, with a rollout planned post-user acceptance testing (UAT). Stay tuned for the official launch date.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.