Integrated Messaging in Fax




man usinging integrated fax to exchange business documents

As of 2025, approximately 43 million fax machines exist worldwide, while 17 billion faxes are sent each year.  Despite the decline in fax hardware, however, fax remains prevalent as ever. You’re probably wondering –  in the age of instant messaging and email, where does fax fit in? The answer is through integrated messaging.

As fax continues to reign supreme in strictly regulated sectors like healthcare, legal, government, and finance, there’s no shortage of companies and organizations seeking secure and streamlined data exchange that complies with electronic data interchange (EDI) standards. This is entirely achievable through integrated fax messaging technology.

Today, we’re discussing how integrated messaging can drive productivity and simplify workflows, and how it complies with EDI standards.

What is Integrated Messaging?

Integrated messaging combines communication methods like fax, EDI, and facsimile, into a centralized system that facilitates seamless information exchange. Because fax is integrated directly within your workflows, it becomes a natural extension of your current processes.

Here’s are just a few ways that businesses can benefit from integrated messaging:

  • Unified Communication: Combines faxing, electronic data, and other messaging tools into a single platform.
  • Time Savings: Users can cut down on delays often caused by disjointed forms of data communication.
  • Increased Productivity: Users no longer need to rely on manual data entry to exchange important information.

Key Features of Integrated Messaging

  • Quick Data Transmission: Like traditional instant messaging, users can transfer data almost instantly.
  • Secure Transactions: Data breaches are on the rise. Integrated messaging ensures that sensitive data remains protected from interception while in transit. 
  • Standardized Format: Documents and data stick to a standard EDI format, so miscommunications are minimized.

The Role of EDI in Integrated Messaging

EDI plays a key role in streamlining business communication by producing a standardized message format that ensures data is consistently structured across companies, making it easy to interpret and process.

This system seamlessly integrates with business software like ERPs and CRMs, allowing for the automated exchange of common documents such as purchase orders, invoices, shipping notices, and inventory updates.

Finally, EDI eliminates the need for manual data entry and paper-based communication. In turn, businesses realize improved efficiency and accuracy by automating the flow of information through a structured messaging format.

How EDI Drives Efficiency

EDI brings a new layer of efficiency to communication by enabling the exchange of business documents electronically. For industries that depend on standardized and error-free transactions, EDI is key to operational continuity.

    • What are EDI Standards? EDI standards define how businesses structure and share documents digitally. Meeting these standards ensures that every EDI transaction occurs without miscommunication.
  • Advantages of EDI
    • Speeds up workflows by eliminating manual processes.
    • Reduces errors by automating document exchanges.
    • Simplifies data-sharing between business partners.

How Integrated Messaging Saves Time

It goes without saying that companies can’t afford efficiencies or inaccuracies, especially when it comes to communications with other stakeholders or customers.

Integrated messaging helps businesses to save time and decrease errors with tasks like sharing documents, sending faxes, and managing EDI processes.

Time-Saving Benefits

  1. Instant Document Transmission: Users can send a fax message instantly, or transmit things like invoices and shipping notifications in moments instead of hours or days.
  2. Simplified Processes: Users no longer have to juggle between platforms because integrated systems handle everything in one place.
  3. Fewer Delays: Downtime caused by outdated tools or manual processes is now a thing of the past. Whether you need to send and receive faxes or process EDI transactions, integrated messaging makes such processes quick and efficient.

Why Choose Integrated Messaging with Lane?

Lane offers a robust enterprise solution for integrated messaging while supporting all types of fax technologies like digital, analog, and T1/E1. It also interfaces with industry standard systems, meaning more reliable EDI communications.

When deciding how to improve communication and efficiency, there are clear reasons to consider integrated messaging with Lane:

  • Unified Platform: Switching between separate systems can be tedious. This solution combines electronic data interchange, fax, and other technologies into one.
  • Spend Less Time on Errors or Missing Information: Streamlined document exchange and standardized formats ensure nothing falls through the cracks.
  • Entirely Compliant: Lane’s integrated messaging solution complies with HIPAA regulations and security standards like ISO27001.

Stay Competitive with Lane’s Integrated Messaging Solutions

Companies looking to stay competitive will always benefit from smoother workflows, fewer errors, and secure data exchange. With integrated fax messaging, this goal is more attainable than ever.

Backed by excellent support and over four decades of experience in the fax realm, Lane’s integrated messaging solution can be tailored to your unique needs while creating more efficiencies and streamlined communication processes.

Schedule a free demo Lane today and realize the benefits of a smart communication solution.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.