Even with today’s cloud-based messaging and digital file sharing, faxing remains a business-critical function, and the industry continues to grow. It is especially prevalent in regulated industries like healthcare, finance, and legal services, which demand secure, compliant, and traceable document exchange.
Lane offers a modern digital faxing solution that directly addresses these needs, which helps organizations save time, reduce operational costs, and scale communication more efficiently.
Below, we explore ways Lane creates measurable value, drawing from real-world results with clients like CompuNet and Nomura.
1. Streamlining Communication Through Automation
One of the most immediate benefits of digital faxing is automating tedious manual processes. Lane enables users to send and receive faxes through Outlook 365, Microsoft Teams, or enterprise applications like CRMs or ERPs. Documents are transmitted instantly, eliminating lag and reducing failed sends. And by cutting out these repetitive tasks, teams can redirect time and focus to higher-value work.
Lane’s integrated messaging features include intelligent document capture and automatic routing using Optical Character Recognition (OCR). This automation ensures that faxes reach the correct recipient quickly and accurately, without requiring manual data entry.
For example, CompuNet, a clinical lab in Ohio, uses Lane’s Passport 4000 fax server software to process up to 70,000 faxes per month. Automation plays a central role in their workflows, and the Message Tracker feature has significantly reduced the time spent investigating fax delivery issues, freeing their team to focus on more impactful work.
2. Eliminating Expensive Third-Party Services
Many organizations still rely on external fax services to manage high volumes of configurations, forms, or patient communications. These vendors often charge per transmission and offer limited transparency or customization. Lane replaces those providers with a fully integrated, cloud-based fax solution that gives you complete control and cost efficiency.
Take Nomura International PLC, a global investment bank. Prior to Lane, it relied on a third-party vendor to manage its system-generated fax and email confirmations. After adopting Passport 4000 for digital faxing, Nomura eliminated the vendor completely, saving approximately £300,000 annually and achieving a full ROI in just two months.
This is the power of fax software that integrates directly into enterprise communication systems and cuts recurring vendor fees.
3. Reducing Hardware and Maintenance Costs
There are hidden costs that come with physical fax machines, such as analog phone lines, paper, toner, and fixes that take time and cost money. So, not only is legacy fax technology expensive to maintain, but it can also disrupt workflows due to machine downtime and maintenance needs.
Lane eliminates these expenses and increases reliability with a virtual fax server infrastructure that operates on existing cloud environments or enterprise servers. There are no analog lines, no consumables, and no expensive maintenance cycles.
Whether using VMware, Hyper-V, or deploying via a hosted fax environment, Lane scales to fit your needs without new hardware. This approach directly supports your fax modernization goals and simplifies IT operations.
Explore our product data sheets to see how deployment can fit your environment.
4. Lowering Compliance Risk
For sectors governed by strict data regulations like the Health Insurance Portability and Accountability Act (HIPAA), secure document exchange is non-negotiable. Lane offers a compliant and secure cloud fax environment with robust security measures like encryption, user authentication, and detailed audit trails.
Lane automatically logs all faxes sent through its platform, making compliance audits seamless. This functionality supports both internal documentation and external regulatory requirements.
For example, a 1,200-bed hospital in Ontario, Canada, demonstrates total compliance with the help of Lane’s platform across its operations. The secure messaging and document delivery service allowed them to move from outdated PC-based faxing to a reliable, centralized solution. With Lane, they now transmit critical patient information quickly and securely, even during infrastructure outages.
5. Minimizing Downtime and IT Burdens
Downtime in fax communication can stall patient care, delay legal documents, or affect financial processing. Fortunately, Lane’s cloud-based fax software is built for resilience, offering high uptime and dependable delivery features that keep operations running smoothly.
Lane’s centralized platform integrates with enterprise fax servers to simplify fax management across departments and locations. With fewer tickets related to fax failures or hardware troubleshooting, IT teams can spend more time focusing on strategic priorities.
CompuNet cites Lane’s reliable fax messaging platform and technical support as vital to their daily operations. Their IT staff no longer has to chase down failed transmissions or troubleshoot clunky equipment, saving time and reducing IT workload.
6. Supporting Legacy and Modern Workflows
Not all clients or partners have transitioned away from traditional fax technology. Lane offers custom solutions and backward-compatible options like Fax over IP (FoIP), allowing companies to modernize internal systems without disturbing external workflows.
Lane supports fax-to-email, secure inbound and outbound routing, and seamless integrations with Microsoft platforms like Outlook and Teams. Whether your partners are digital or analog, Lane ensures smooth communication and system-wide modernization at your pace.
CompuNet continues to serve providers using legacy fax machines. Thanks to Lane, they maintain uninterrupted, secure communication regardless of the recipient’s technology.
Ready to Save Time and Money With Digital Faxing?
Lane is more than faxing software. It’s an enterprise communication solution designed for the modern workplace. Whether it’s saving hundreds of thousands in fax service fees, processing tens of thousands of documents monthly, or reducing IT strain, Lane consistently delivers real-world value.
Learn more about Lane’s digital faxing solutions or schedule a demo today to see how your company can move toward smarter, faster communication.
