Fax over IP – Unified Communications with Avaya Aura

The way we communicate through faxing is critical. When setting up traditional or digital faxing solutions, having a unified way of communication and outreach can make or break this solution. Excellent unified communications platforms such as Avaya Aura, go beyond existing telephony and data communications networks to integrate voice, messaging, email and voicemail to create a holistic offering.

In the drive to unify communications, however, fax has been somewhat overlooked, despite its business-critical role for many major international organizations across many industries. Lane\’s Passport Fax Server plays a pivotal role in fully automating and integrating all aspects of the communications infrastructure; seamlessly and securely exchanging documents and business information throughout the entire organization and interfacing with familiar desktop applications and back-office systems. In this blog we will outline ways that communication has been unified with Avaya Aura and highlight how this works.

Avaya Aura Leading the Way

Avaya is a global leader in enterprise communications systems. Their goal is to make every experience as seamless and connected as possible, so employee collaboration is easier and more efficient, and customer satisfaction is higher. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.

Bring Fax into a Single Converged Network

Where fax is managed within an enterprise, the next logical progression is to move fax communications fully onto the IP network through the introduction of Fax over IP. A few benefits of this include:

1. Lower Operating Costs

Integration of data, voice and fax communications over the IP network allows support resources and personnel to be focused on the data network which reduces costs.

2. Easier Deployment and Maintenance

In VolP/FolP environments the location of the IP fax server is independent of the PSTN network access point. The fax processing resources simply need access to a data network, LAN or WAN where the gateway resides.

3. Better Disaster Readiness

Fax server deployment can be reduced to one or two strategically located data centers so rapid response support is significantly reduced and the fax servers can be located in the most secure and stable environments.

4. Least Cost Routing

Companies can route calls and faxes across their WAN so avoiding any long distance call charges and improving customer service by using local fax numbers in each country.

Benefits of Lane and Avaya Unified Communications

Many organizations have an Avaya VoIP solution in place, linking its multiple international offices and have implemented FoIP with a virtualized Lane Passport Fax Server. When synchronization occurs between our communication platforms, there are many benefits that occur including:

Enhanced Business Productivity

Investment in FolP solutions provides an opportunity to integrate communications and document management more fully into corporate workflows, and to fully integrate Multi-functional Peripherals.


Software-only FolP solutions that are compliant with leading manufacturers of virtualization software, such as Lane\’s Passport Fax Server, can coexist in a virtualized environment thus reducing energy costs and expensive data center rack space.

Avaya and Lane

Lane\’s Passport Fax Server is integrated to operate with Aura Communications Manager™, Aura System Manager, Session Manager, Servers and Media Gateway to deliver a fully integrated fax over IP solution.

Lane provides support to Avaya channel partners and direct to end users to ensure a seamless integration of its Fax over IP systems. Looking to have a unified communication system with Lane and Avaya, talk to our team today.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.