FAQ Friday: Is There an Additional Cost for Fax Numbers?




When considering Fax2.0 or other cloud faxing solutions, businesses often ask whether using a fax number comes with extra costs. Understanding how these charges work can help you plan your faxing setup efficiently.

When There Is a Cost

The only additional cost occurs if you are using Fax2.0 and need an inbound number ported. In this case, there is:

  • A one-time inbound port fee
  • A monthly service fee for as long as the number is hosted

This allows you to maintain a dedicated fax number that is fully integrated with your cloud faxing service.

No Additional Cost Options

If your organization is using a hospital-provided SIP or telecom line, there is no additional charge for inbound routing or a locally provided number. This makes it easy to leverage existing infrastructure while still benefiting from modern cloud faxing features.

Flexible Routing

Inbound faxes can be routed in a variety of ways to suit your workflow:

  • Network folder
  • Email address
  • PCC Mail address

This flexibility ensures that your team receives faxes where it’s most convenient and efficient for daily operations.

Get Started with Lane

Cloud faxing with Fax2.0 can be cost-effective and easy to implement. Contact Lane today to learn more about inbound numbers, routing options, and pricing. Our team can help you set up a solution that meets your needs without unnecessary fees.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.