FAQ Friday: Is Lane Faxing HIPAA Compliant for Healthcare Organizations?




Yes, Lane is HIPAA compliant. Healthcare organizations rely on faxing to exchange sensitive patient information, making HIPAA compliance a critical requirement. Not all fax solutions meet HIPAA standards, which is why providers must carefully evaluate the security and compliance capabilities of their faxing technology.

What HIPAA Compliance Requires for Faxing

HIPAA compliance requires safeguards that protect electronic protected health information throughout transmission, access, and storage. Fax solutions must support secure delivery, restricted access, and activity monitoring to help prevent unauthorized disclosure of patient data.

How Lane Faxing Supports HIPAA Compliance

Lane provides cloud-based faxing designed to support HIPAA requirements for healthcare organizations. By replacing traditional fax machines with a secure digital platform, Lane helps reduce common security risks while improving visibility and control.

Secure Transmission and Access Controls

Lane uses secure transmission methods and encryption to protect patient information during fax delivery. Role-based access controls and user authentication ensure only authorized users can send, receive, or view sensitive documents.

Audit Trails and Compliance Oversight

Lane includes audit logs that track fax activity, supporting HIPAA requirements for monitoring and accountability. These records help healthcare organizations demonstrate compliance and investigate potential issues.

Business Associate Agreement Support

Lane supports Business Associate Agreement requirements, allowing healthcare organizations to work with a faxing provider that understands its role in protecting ePHI.

This streamlined approach allows healthcare providers to continue using fax while maintaining security, compliance, and operational efficiency.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.