FAQ Friday: Is Faxing Still Relevant?




The Short Answer: Absolutely. It might surprise you, but faxing is not only still relevant, it’s an essential communication tool in many of today’s most important industries.

Security and Compliance That Other Channels Can’t Match

Faxing has persisted for good reason: it offers a level of security, legal validity, and reliability that other communication methods simply haven’t been able to replace. In healthcare, faxing remains the standard for transmitting patient records and referrals, largely because it is HIPAA-compliant in a way that standard email is not. Legal and financial sectors rely on fax for its ability to transmit signed documents with a verifiable, auditable record of delivery.

Regulatory Requirements Keep Fax in the Picture

Many compliance frameworks and government agencies still mandate or explicitly recognize fax as an accepted method of secure document transmission. When accuracy and accountability matter, fax delivers.

Faxing Has Evolved and So Has Lane

Today’s solutions, like Lane’s Fax 2.0, eliminate the need for physical machines or legacy phone lines while preserving all the security and compliance benefits that made fax the trusted standard in the first place. Cloud-based fax integrates cleanly into modern workflows, scales with your organization, and supports the same audit trails and encryption standards that regulated industries require.

So is faxing still relevant? Absolutely. It’s just smarter now.

Looking to modernize your fax infrastructure without losing the security and compliance you depend on? Talk to Lane today and discover what next-generation faxing looks like.

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Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.