One of the most powerful features of Lane’s Passport platform is its ability to intelligently route messages, automatically, accurately, and without requiring manual intervention.
Passport is designed to make document delivery seamless. It can route incoming messages to individual users, workgroups, or workflows, whether they are inside or outside your organization.
Simple Routing Rules
Routing rules can be as straightforward as delivering all incoming messages to a single email address, or linking specific incoming fax numbers to designated email recipients. No extra steps, no manual sorting.
Advanced, Data-Driven Routing
Where Passport really sets itself apart is in its ability to handle more complex, data-driven routing. Passport can automatically capture data from incoming faxes and use that data to determine the correct destination. To do this, it draws on a suite of technologies including:
- Optical Character Recognition (OCR) to read and interpret document content
- Keyword look-up to match messages to the right destination based on specific terms
- Barcode reading to capture and act on encoded data within incoming documents
The result is a communications system that works for you, reducing delays, minimizing human error, and keeping your document workflows running efficiently.
Use Our Passport Solution
Want to see how Passport’s intelligent routing could streamline your workflows? Reach out to Lane today and let’s talk about what’s possible for your organization.



