If you’ve been exploring Lane’s product lineup, you may have come across ERIS and wondered what exactly it is and where it fits. Here’s a plain-language explanation.
What Is ERIS?
ERIS stands for etherFAX Remote Integration Service. It’s a lightweight, containerized fax solution developed by etherFAX that Lane is certified to deliver and support. Think of ERIS as a modern replacement for traditional, locally-installed fax server software, one that connects your existing applications directly to the etherFAX network without requiring a full on-premise fax server infrastructure.
How Does It Work?
ERIS operates by processing outbound fax jobs from your file system and delivering them to the etherFAX network for transmission. A built-in scheduler manages all outbound transactions and provides status updates upon completion. Inbound faxes are also handled, with flexible routing and processing options to direct received documents where they need to go.
Because ERIS is built on .NET Core and is available as a Docker containerized application, it runs on Windows, Linux, and Mac, making it platform-independent in a way that traditional fax server software simply isn’t. It supports file-drop APIs, web service REST APIs, Email/SMTP, TIFF, PDF, and Office documents, and can connect to either a standalone database or integrate with your existing database services.
Who Is ERIS For?
ERIS is particularly well-suited for organizations that have complex application environments and need fax to work seamlessly within them, without the overhead of managing a full legacy fax server. It’s a strong fit for healthcare organizations in particular, because ERIS is listed on Epic’s App Orchard as a preferred integration solution for hospitals. It also integrates seamlessly with AllScripts, NextGen, and Cerner EHR systems.
If your organization experienced a server failure, a ransomware event, or a migration that disrupted fax operations, ERIS’s lightweight, containerized architecture makes it faster and simpler to restore and maintain than a traditional fax server setup.
What Sets the etherFAX Network Apart?
Since ERIS routes through the etherFAX network, it’s worth knowing what that means for security. The etherFAX network uses multi-level encryption including both transport-level and message-level encryption using elliptic curve cryptography (ECC). All North American data centers are PCI Level 1 certified and HITRUST certified, and content is destroyed upon delivery using FIPS 140-2 deletion, meaning the fax content itself is never retained on the network after transmission.
ERIS also scales easily, supports both data center and hosted service installations, and requires zero configuration out of the box, making it one of the more straightforward deployments Lane offers.
In short, ERIS gives organizations a modern, lightweight path to secure and reliable faxing without the complexity of legacy fax infrastructure. Reach out to the Lane team to learn whether ERIS is the right fit for your environment.
