Why Faxing Is Relevant in the Digital Age




2 businessmen using Lane faxing services through mobile app discussing how important faxing is in the digital age

Business communication has evolved significantly over the years. With the rise of email, video conferencing, and instant messaging, many might wonder, is faxing still relevant? Surprisingly, faxing remains a steadfast companion to sharing information, proving its value even in the digital age.

Faxing frequently gets associated with bulky fax machines and excessive paper use, but this outdated perception is far from reality. Modern faxing services, including online faxing and mobile apps, have transformed this traditional method into an efficient and eco-friendly technology. Among the various types of business communication, faxing continues to hold a unique and impactful presence.

Today, we’ll explore the evolution of fax technology and why businesses still rely on it for secure, reliable, and effective business communication.

A Look at How Faxing Has Evolved Over the Years 

The evolution of faxing stretches back to 1843 with the creation of the “electric printing telegraph” – an astonishing invention for sharing information that even predates the telephone (HP). By the 1960s, Xerox revolutionized business communication with the telephone-linked fax machine, a tool that quickly became indispensable.

The 1980s brought a leap forward with the development of multifunctional fax machines. These devices blended faxing with copying and scanning capabilities, making them a fixture in offices everywhere. Fast forward to the 2010s, and the advent of online faxing shifted the paradigm once again. Businesses could now send faxes using cloud-based servers and even convert traditional phone lines into digital communication channels. Today, faxing technology further embraces mobility with mobile apps that make sending and receiving faxes effortless, even on the go.

Why Businesses Continue to Rely on Faxing Communication

1. It Offers Secure and Compliant Communication

Secure and compliant communication is vital for businesses handling sensitive internal and external exchanges. Faxing sets itself apart by offering end-to-end encryption over a dedicated phone line or through secure online faxing platforms. This ensures that confidential documents remain protected from unauthorized access.

Industries such as healthcare and finance often prioritize compliance with regulatory standards like HIPAA or GDPR, making faxing services the go-to solution for safeguarding critical information. While other types of business communication face increasing vulnerability to cyber threats, faxing remains a reliable method to keep data secure.

2. Faxed Documents Are Legally Binding

When it comes to document authenticity, faxing holds a significant edge. Faxed documents are considered legally binding in many jurisdictions, offering a high level of integrity. Unlike emails, which can be easily doctored, fax transmissions leave very little room for manipulation.

Fax technology provides proof of delivery and timestamps for accountability, giving businesses a clear track record of transactions. Whether you’re managing contracts or other official documents, faxing saves time and resources while enabling effective business communication that stands up under legal scrutiny.

3. Users Get Instant Confirmation of Receipt

One of the standout features of faxing is the ability to get instant confirmation receipts. Businesses depend on this functionality to verify whether documents have been successfully delivered. Fax receipts create an unmistakable audit trail, crucial for business, regulatory, and legal needs.

These confirmations are essential for maintaining accuracy in document tracking and tracing, and they help organizations quickly identify and resolve any failed transmissions. Whether using traditional fax machines, cloud-based services, or mobile faxing apps, users benefit from the reliability of knowing their information has reached the intended party.

4. It Facilitates International Communication

International communication is another arena where faxing excels. Secure and point-to-point, fax technology effectively eliminates the risks associated with unauthorized access that often arise in email exchanges. Many global organizations turn to faxing for its unmatched dependability, especially for critical document sharing.

Faxing services today are more cost-effective than ever, with flat-rate plans and online faxing options enabling businesses to send essential documents without worrying about excessive expenses. This makes faxing an attractive alternative for small and large companies navigating the complexities of international business communication.

5. The Network Effect

The persistent role of faxing in the digital age can also be attributed to the “Network Effect.” Simply put, as more industries adopt faxing, its value grows exponentially. Whether it’s transmitting medical records, legal files, or financial documents, the widespread use of faxing reinforces its indispensability across sectors requiring secure document sharing.

This cyclical demand drives innovation in fax technology, ensuring that faxing remains a pivotal part of how businesses communicate. With options ranging from traditional fax machines to sophisticated mobile faxing apps, there’s never been more flexibility for businesses to benefit from fax services.

6. It Simplifies Document Management

Modern faxing services dramatically simplify how businesses manage their documents. Cloud faxing allows for a paperless work environment, while eliminating the need for manual scanning, and physical storage. Moreover, digital fax platforms integrate seamlessly with document management systems, making it easier than ever to organize and access files.

Additionally, automation has revolutionized the process of routing, sorting, and sharing faxes internally and externally. This ensures faster response times, reduced operational friction, and a more effective business communication process overall.

Final Thoughts: Fax is Here to Stay

Faxing continues to prove its relevance in the digital age by adapting to modern needs while maintaining its core strengths. From its robust security and legal compliance to its cost-effective integration with faxing services like online faxing and mobile apps, this method of business communication bridges the gap between traditional and digital solutions. 

Whether it’s sharing information through fax machines over a phone line or using cloud-based tools to send faxes, fax technology ensures smooth internal and external communication. With its ability to enhance document workflows and provide secure, effective business communication, faxing remains an indispensable tool for various types of business communication today.

Contact Lane for Your Digital Fax Needs

Interested in exploring how digital faxing services can transform your business communication? Contact Lane today to schedule a demo and discover the benefits firsthand.

Scroll to Top

Altera Digital Health (formerly known as Allscripts) has a proven track record of developing cutting-edge technology for healthcare systems. Lane’s Passport product is leveraged as a solution for hospitals within Altera’s ecosystem to provide faxing of lab results. With this partnership, hospitals benefit from the latest in healthcare technology, delivered by a team with years of experience in providing innovative solutions.

Lane has been an authorized partner with Clinisys (previously Sunquest) for decades. Since 1979, Clinisys has been providing diagnostic informatic solutions to laboratories and healthcare organizations. They develop, design and support a comprehensive clinical information suite for over 1200 hospitals. Clinisys is constantly evolving and pushing the boundaries of diagnostic care for pathology laboratories worldwide.