Healthcare demands precise and timely communication to handle critical information securely. With HIPAA regulations emphasizing data security, faxing emerges as a trusted method for transmitting sensitive data in the healthcare sector. Discover how our faxing solutions help healthcare facilities achieve their business objectives effectively and securely.
Large Metropolitan Hospital in Ontario
As a major hospital in Ontario specializing in various medical fields, they looked to Lane in 2006 for a reliable faxing solution. Before Lane, the hospital struggled with manual faxing and report printing, which was time-consuming and inefficient. Needing seamless integration with Sunquest (now Clinisys), they opted for Lane’s comprehensive and efficient fax solutions. Lane’s services marked a significant departure from their traditional methods, offering a practical, streamlined solution for their operations.
Lane’s fax solutions tackled critical hospital challenges. One significant problem was the need to communicate test results quickly and efficiently to smaller clients. Lane’s solution facilitated seamless transmission, saving time and resources. During system downtime, Lane’s fax solution offered a reliable solution, ensuring uninterrupted communication. The hospital found that Lane’s fax solutions streamlined communication, reducing errors and saving time.
The hospital values Lane for its efficient fax message tracker integrated with Clinisys, troubleshooting skills, and timely support. Lane’s quick and secure fax solution, along with the team’s professional and prompt responses, have enhanced communication, efficiency, and cost savings for the hospital.
CompuNet
CompuNet, a top clinical lab in Dayton, Ohio, upgraded its faxing with Lane, recommended by Sunquest/Clinisys. Lane’s backend system offered stability and user-friendliness. The partnership thrived due to Lane’s exceptional support and industry expertise. CompuNet now relies solely on Lane for enterprise faxing. Lane met CompuNet’s needs by providing robust support and advanced features, ensuring seamless faxing for their high monthly output. Lane’s messaging solution, including Message Tracker, offered detailed fax status views for quick issue resolution. New features like Fax 2.0 and Brooktrout boosted CompuNet’s system with real-time monitoring and enhanced security.
The integration of Lane’s solutions ensured secure communications with customers, enhancing CompuNet’s operations. With Lane as their trusted fax provider, CompuNet can focus on its core mission – delivering top-quality medical testing services to the Southwest Ohio region.
Tulsa Medical Labs & Orchard Software
Tulsa Medical Labs in Oklahoma chose Lane as their faxing provider to boost their lab software capabilities. They needed a cloud-based solution for efficient data handling, improved workflows, and essential tools. Lane partnered with Orchard Software to integrate their system seamlessly, replacing the outdated one effortlessly.
Lane not only provided an efficient transition but also offered an effective solution to the challenges that Tulsa Medical Labs was facing. Lane’s Message Tracker feature solved the problem of lack of visibility in case of fax failures, a tool highly appreciated by users. This feature offers valuable insights on failed faxes, helping users understand whether the lines were busy or timed out and view the overall faxing performance. It effectively eased the process of information lookup, making necessary changes, and verifying the accuracy of fax numbers, resulting in an overall productive experience for users.
Tulsa Medical Labs’ favorite features of Lane’s faxing system are its cloud-based nature, support, and message tracker. It’s the ease of access to data and the smooth workflow it allows that makes Lane an integral part of their daily operations. Lane’s responsive and supportive customer service team has been instrumental in driving its popularity among users at Tulsa Medical Labs. The team is consistently prepared to address any concerns and guarantee seamless system functionality with Orchard Software.
Adventist Healthcare
Adventist Healthcare, a non-profit with a century of history, chose Lane as its faxing provider for Lane’s expertise in high-quality faxing software. Requiring a reliable faxing system to complement their Sunquest lab system, Lane was a top choice. Adventist Healthcare now uses Lane’s services across all facilities, which are managed by a dedicated team. The smooth implementation was credited to Lane’s responsive support team and fax experts.
Adventist Healthcare faced communication challenges and data transfer issues while upholding HIPAA standards. Lane’s fax solutions – Passport and Fax 2.0 – efficiently addressed these, streamlining processes and ensuring compliance. They found Lane’s solutions user-friendly and reliable, rarely needing support. Lane’s solutions were crucial in creating a secure environment for Adventist Healthcare’s HIPAA compliance.
Adventist Healthcare values Lane’s fax solutions for its efficient tracking, user-friendly interface, and seamless onboarding of new team members. They look forward to leveraging Lane’s advanced faxing capabilities as they grow.
Henry Ford Health Systems
Henry Ford Health Systems (HFHS), a top healthcare organization dedicated to enhancing community health, faced a significant challenge with its fax workflows. They encountered issues with a complex physical fax card setup that hindered transmissions. Transitioning to a virtual fax card setup was unsuccessful due to the lack of VoIP support on their traditional telephone line. Ultimately, their search for a dependable, streamlined faxing solution for high-volume transmissions brought them to Lane and their revolutionary Fax 2.0 innovation.
Lane offered HFHS their Fax 2.0 solution – a cloud-based, cost-effective alternative that could handle the healthcare organization’s complex faxing needs. Fax 2.0 offered carrier-grade fax transport, end-to-end encryption, ultra-fast transmission speed, and support for high-resolution, colored documents. The solution used proven technology to deliver superior fax performance, ensuring secure and scalable fax communications with faster-transmitting speeds compared to traditional faxing.
Henry Ford Health Systems (HFHS) chose Lane as their preferred provider due to the immediate improvements seen after implementing Fax 2.0. The transmission completion rate increased, and the average transmission speed decreased significantly. Fax 2.0’s efficiency, ability to handle large volumes, and options for on-premise or cloud setup made it the ideal choice for HFHS.
Lane Ensures Your Communication Solutions Are Secure and Reliable
Lane’s faxing solutions ensure security and reliability for healthcare facilities, and a dedicated team backs them, committed to top-notch service and continuous technological advancements.
Contact the Lane team today to explore our full range of solutions and experience why Lane is one of the most reliable fax providers in the industry.
