When it comes to secure and reliable communication in business, the various fax use cases are endless. Countless businesses and organizations in the healthcare, finance, and legal fields rely on it for its security and seamless integration capabilities. That’s because today’s fax solutions offer the reliability and protection of traditional analog fax with the convenience of digital technology.
At Lane, our customer base requires tailored solutions to streamline digital workflows and meet their diverse communication needs. Today, we’re identifying the five key ways we’re seeing our customers leverage our fax technology — and the benefits they reap as a result:
1. HIPAA Compliant Faxing for Healthcare
In the healthcare sector, 75% of all medical communication is primarily handled via fax, but the risks associated with traditional machines are high. In fact, an estimated 30% of medical tests must be re-ordered due to lost faxes, creating delays and adding unnecessary costs. In high fax volume environments — especially those in large-scale healthcare operations — the need for efficiency and accuracy is critical.
One leading healthcare provider partnered with Lane to overhaul its communication infrastructure. The result was a significant reduction in personnel costs and improved communication across departments.
Using Lane’s secure, encrypted channels for mission-critical fax transmissions allows the hospital to better manage its internal communications and protect sensitive patient data. This ensures that every fax, from lab results to patient referrals, is handled with the utmost security and reliability.
Read our case study to learn how Lane helped a leading healthcare provider experience a dramatic increase in communications efficiency and staff productivity.
2. Streamlining Document Management with Intelligent Capture
Only 4% of businesses have achieved a fully digitized and automated workspace, leaving a massive opportunity for improvement. Many organizations still struggle with stacks of paper and hours of manual data entry.
Lane’s Intelligent Document Capture simplifies the process of faxing and scanning documents into usable, searchable digital data. Instead of spending hours sorting and re-typing information, customers can automate key parts of their workflow to save time and reduce errors.
Here’s how businesses use Lane’s intelligent capture capability to streamline document management:
- Automatic Sorting and Indexing: The system detects document types and routes files to the right system automatically, eliminating manual sorting.
- No More Manual Data Entry: It extracts key details from printed or handwritten pages directly into your databases, freeing up valuable staff time.
- Handles Multiple Formats: The solution works seamlessly with faxes, PDFs, emails, and other incoming content types.
- Learns and Adapts: It improves its accuracy over time as it learns to recognize evolving document styles.
- Integrates Easily: Lane’s technology syncs with existing ERP and document management platforms for a smooth transition.
4. Tracking Fax Messages in Real-Time
When you send a critical document, you need to know it arrived safely. With traditional faxing, confirmation is often a guessing game. Lane’s Message Tracker provides real-time visibility into every fax, ensuring customers can stay ahead of communications and maintain full accountability.
This powerful tool offers several benefits for business operations:
- Real-Time Delivery Status: See exactly when a fax is sent, queued, delivered, or fails. This immediate insight helps teams act quickly and avoid delays.
- Instant Troubleshooting: Diagnose issues such as port errors, conversion failures, or queue bottlenecks as they happen, reducing downtime.
- Complete Audit Trails: Maintain detailed logs with timestamps for up to 365 days, providing a reliable and verifiable record of all fax activity.
- Cost and Time Savings: By catching failed transmissions early, businesses avoid unnecessary resends and save valuable resources.
- Compliance and Security: Keep secure records to meet regulatory requirements and industry standards, providing peace of mind during audits.
3. Sending and Receiving Faxes Online
Traditional faxing often means being tied to a physical machine and a dedicated phone line. Lane’s PassFax solution brings the convenience of online communication to this essential process. Businesses no longer need bulky machines — they can send, receive, and manage faxes securely from any web browser. This gives users the flexibility and reliability they need to keep workflows moving, whether they are in the office or on the go.
PassFax offers several key advantages:
- Access from Anywhere: Send or receive faxes online from any device with an internet connection.
- Built-in Security: It is backed by Lane’s trusted Passport technology for encrypted, dependable delivery of every document.
- Simple, Intuitive Experience: Just upload a document, enter a number, and click send. No complex setup is required.
- Scalable Plans: Choose from options designed for individuals, small teams, and large enterprises that handle high-volume faxing.
- Multi-User Support: Customize permissions and expand access as your organization grows.
5. Integrating Fax Messaging Directly into Workflows
To maximize efficiency, communication tools should work within your existing processes, not against them. Lane’s integrated fax messaging seamlessly embeds faxing capabilities into the workflows you already use. This creates a unified platform that enhances efficiency and ensures compliance across various industries.
By consolidating fax, electronic data interchange (EDI), and other messaging tools, Lane simplifies how organizations operate. This integration reduces the need to switch between multiple systems, helping to improve overall productivity. Lane’s solutions also guarantee secure data transmission, protecting sensitive information from potential breaches in industries like healthcare and finance.
Streamline Digital Workflows with Lane’s Faxing Solutions
Lane’s faxing solutions empower businesses to securely and efficiently manage critical communications across industries. From HIPAA-compliant healthcare transmissions to intelligent document capture, online faxing, message tracking, and workflow integration, Lane can support a wide range of fax use cases while helping to reduce costs, save time, and protect sensitive information.
Schedule a demo with Lane today and see firsthand how our secure, reliable fax technology fits seamlessly into your business operations.
